Summary
Overview
Work History
Education
Skills
Activities
Timeline
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Gabriele Kuberski

Gabriele Kuberski

Scottsdale,AZ

Summary

Organized and dedicated professional with 4+ years of experience in the food and customer service industry. Skilled in restaurant operations, sales support, and driving customer satisfaction. Recognized for enhancing guest experiences, learning quickly, and being a reliable, team-oriented contributor.

Overview

6
6
years of professional experience

Work History

Lead Host

Pedal Haus Brewery
01.2020 - 06.2023
  • Managed training process for newly onboarded hosts to ensure comprehensive role integration.
  • Assigned roles to hosts during peak shifts, facilitating smooth transitions and minimizing wait times.
  • Coordinated with kitchen staff and servers to maintain a consistent and efficient workflow throughout restaurant operations.
  • Efficiently entered UberEats, DoorDash, and GrubHub orders into the system while simultaneously handling incoming phone orders.
  • Enhanced customer satisfaction by efficiently managing reservations and seating arrangements.

Host

Quill Creek Cafe- Greyhawk Golf Club
11.2018 - 12.2019
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Social Media Coordinator

Primp and Blow
03.2022 - Current

Junior Agent

Marcus and Millichap
10.2024 - 02.2025

Education

Bachelor of Arts - Business Communication

W. P. Carey School of Business, Arizona State University
Tempe, AZ
05.2024

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Problem solving
  • Teamwork
  • Multitasking
  • Communication
  • Detail-oriented

Activities

  • Member of Alpha Phi sorority 2020-2024
  • Senior VP of PR & Marketing of The Real Estate Club at Arizona State University
  • Volunteer for The Women's Collective, a nonprofit organization who's mission is to inspire and elevate women leaders

Timeline

Junior Agent

Marcus and Millichap
10.2024 - 02.2025

Social Media Coordinator

Primp and Blow
03.2022 - Current

Lead Host

Pedal Haus Brewery
01.2020 - 06.2023

Host

Quill Creek Cafe- Greyhawk Golf Club
11.2018 - 12.2019

Bachelor of Arts - Business Communication

W. P. Carey School of Business, Arizona State University

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Gabriele Kuberski