Makeup, beauty, fashion, art, working out, playing with my 2 sons
Gabriella Annand
Lusby,MD
Summary
Dynamic and customer-focused professional with extensive experience at Planet Fitness, excelling in relationship building and problem-solving. Proven ability to enhance visitor experiences through exceptional service and attention to detail, while effectively managing appointments and maintaining a welcoming environment. Committed to driving satisfaction and loyalty through personalized interactions.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
Planet Fitness
03.2024 - 08.2024
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Clothing Sales Associate
Target
04.2023 - 08.2023
- Maintained a clean and organized store environment for optimal customer experience and ease of locating merchandise.
- Restocked shelves and organized displays in alignment with merchandising standards.
- Boosted store sales through effective merchandising, appealing visual displays, and strategic product placement.
- Offered personalized customer service to all customers to support satisfaction and loyalty.
Beauty Advisor
Sephora
03.2022 - 09.2022
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Education
Cosmetology
The Temple Annapolis
Annapolis, MD03-2026
High School Diploma -
Calvert High School
Prince Frederick, MD06-2023
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Team collaboration
- Sensitive information handling
- Appointment confirmation
- Problem-solving
- Relationship building
- Visitor and customer relations
- Greeting and seating clients
Certification
CPR certification
Interests
Timeline
Front Desk Receptionist
Planet Fitness
03.2024 - 08.2024
Clothing Sales Associate
Target
04.2023 - 08.2023
Beauty Advisor
Sephora
03.2022 - 09.2022
Cosmetology
The Temple Annapolis
High School Diploma -
Calvert High School
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