Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabriella Barbosa

Brooklyn

Summary

Hospitality professional with strong background in guest services and food and drink preparation. Skilled in managing reservations, greeting guests, preparing food and beverage efficiently, and providing exceptional customer experiences.

Overview

5
5
years of professional experience

Work History

Hostess

The Russian Tea Room
New York, NY
08.2026 - Current
  • Greeted guests warmly, ensuring a positive first impression and enhancing customer experience.
  • Managed reservations with OpenTable to optimize table turnover and minimize wait times.
  • Coordinated with kitchen and waitstaff to streamline service flow during peak hours.
  • Assisted in training new staff on hosting protocols and customer service standards.

Flower Barista

Dialogue Coffee and Flowers
NYC
06.2025 - 01.2026
  • Crafted specialty coffee beverages and espresso drinks, enhancing customer satisfaction through quality.
  • Created unique floral displays, elevating customer experiences with artistic design.
  • Provided personalized service, blending efficiency with artistic presentation to foster customer loyalty.

Shift Supervisor/Barista

Blue Bottle Coffee
NYC
01.2024 - 05.2025
  • Supervised café operations, leading a team of baristas in high-volume NYC location to ensure optimal service.
  • Trained new staff on specialty brewing and food preparation techniques, enhancing team skills and service quality.
  • Ensured health, safety, and cleanliness standards, creating a welcoming customer environment.
  • Managed POS systems and inventory, streamlining operations and ensuring product availability.

Barista/Bookseller

Barnes and Noble
Hyannis, MA
11.2021 - 08.2023
  • Crafted coffee and food orders, ensuring customer satisfaction through attentive service.
  • Assisted customers with book selections and organized displays to enhance shopping experience.
  • Operated registers and information systems, contributing to smooth transactions and accurate inventory management.

Hostess

Pates Restaurant
Chatham, MA
08.2021 - 11.2021
  • Coordinated reservations, seating charts, and guest flow to enhance dining service efficiency.
  • Greeted and assisted customers, fostering a welcoming and enjoyable dining experience.
  • Facilitated takeout service and collaborated with kitchen staff during peak hours to ensure timely order fulfillment.

Education

High School Diploma -

Nauset Regional High School
Eastham, MA
05.2022

Bachelor of Arts - Film And Screen Studies

Pace University
New York City
05.2026

Skills

  • Reservation Management
  • Event Coordination
  • POS systems
  • Food and Beverage preparation
  • Team leadership
  • Time management
  • Customer service

Timeline

Hostess

The Russian Tea Room
08.2026 - Current

Flower Barista

Dialogue Coffee and Flowers
06.2025 - 01.2026

Shift Supervisor/Barista

Blue Bottle Coffee
01.2024 - 05.2025

Barista/Bookseller

Barnes and Noble
11.2021 - 08.2023

Hostess

Pates Restaurant
08.2021 - 11.2021

High School Diploma -

Nauset Regional High School

Bachelor of Arts - Film And Screen Studies

Pace University