Gabriella Cueto
Miami Beach
Summary
Proactive and customer-focused, I excelled at Meson Ria De Vigo by enhancing guest experiences through exceptional service and efficient multitasking. My expertise in guest engagement and interactive communication, alongside a knack for maintaining high sanitation standards, significantly contributed to a welcoming dining atmosphere. Skilled in handling high-volume dining with a calm demeanor, I consistently met and exceeded customer service expectations.
Overview
2
2
years of professional experience
Work History
Hostess
Meson Ria De Vigo
01.2023 - 12.2024
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, updating reservation logs, making sure the place was always neat and clean.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience, helping isabel’s customers to their seats, moving tables to accommodate for big parties.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
GED - Physical Therapy
Immaculata La-Salle High School
Coconut Grove Skills
- Customer service
- Effective multitasking
- Patience and empathy
- Phone etiquette
- Cleaning and sanitation
- Customer service expertise
- Detail-oriented
- Interactive communication skills
- Greeting guests
- Exceptional communication
- Guest engagement
- Payment processing
- Hospitality service expertise
- Complaint handling
- Table bussing
- Safe food handling
- Special requests handling
- Seating arrangements
- High volume dining
- Menu memorization
- Beverage preparation
- Front-of-house display creation
- Restroom servicing
- Calm demeanor
- Takeout order processing
Accomplishments
I received the perfect attendance award at my high school graduation for having perfect attendance since kindergarten through high school. I also got a Bob Novak award for the drums in middle school. I won the science fair multiple years in middle school as well.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Hostess
Meson Ria De Vigo
01.2023 - 12.2024
GED - Physical Therapy
Immaculata La-Salle High School
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