Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
6
6
years of professional experience
Work History
Table Games Dealer
Turning Stone Casino
Verona, NY
09.2020 - Current
Dealt table games such as Blackjack, and Craps professionally and accurately.
Provided friendly customer service to guests at the casino table games area.
Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
Manager
Subway
Buda, TX
10.2022 - 12.2022
Developed and implemented strategies to increase customer satisfaction and loyalty.
Created monthly reports for senior management summarizing operational performance metrics.
Coached, mentored and trained team members in order to improve their job performance.
Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Wait Staff Member
Bucks backyard
Buda, TX
09.2022 - 10.2022
Greeted and welcomed customers, providing them with menus.
Ensured that all orders were taken correctly and in a timely manner.
Provided excellent customer service to guests, ensuring they had an enjoyable experience.
Delivered food items to customers at their tables in a friendly, courteous manner.
Checked back with customers during meals to ensure satisfaction with food and service.
Waitress
Kratzys
Alder Creek, NY
09.2019 - 02.2020
Greeted customers and provided menus.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Bussed tables as needed during peak hours.
Maintained a clean work station by restocking supplies, wiping down counters.
Served alcoholic beverages responsibly in accordance with state laws.
Server
Valentinos banquet hall
Washington Mills , NY
04.2019 - 06.2019
Provided excellent customer service to ensure satisfaction.
Assisted in training new servers.
Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Provided prompt, friendly service to all guests during banquets or catered events.
Carried trays of food items from kitchen to dining areas.
Replenished buffet lines with fresh foods as needed.
Waitress
Acacia Village
Utica, NY
02.2018 - 03.2019
Greeted customers and provided menus.
Assisted in seating guests at tables or booths.
Took orders for food and drinks and delivered them to guests.
Communicated daily specials to customers.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
Religious Education Teacher
St Johns the evangelist church
New Hartford, NY
09.2017 - 06.2018
Developed and implemented religious education curricula for a variety of grade levels.
Created engaging lesson plans to facilitate student learning about religious topics.