Gabriella Gorruso
Rutland,VT
Summary
Versatile employee that thrives in environments that
provide challenges and opportunities for growth. Effective leader and team player.
Overview
8
8
years of professional experience
Work History
FRONT DESK RECEPTIONIST
Rutland Recreation & Parks Dept.
04.2022 - Current
- Welcomed patrons to front desk & engaged in friendly conversations while conducting check-in process
- Received incoming calls & coordinated with staff to fulfill customer requests
- Prepared daily shift close reports & balanced cash register to accurately reflect transactions
- Handled payment processing & provided customers with receipts & proper bills/change
- Responded to questions about program offerings & registered patrons into programs & classes
- Advertised for upcoming events to promote engagement & involvement
- Used a POS system to process payments
- Oversaw recreation & fitness center activities, maintained security, safety & cleanliness of facilities.
ELECTRONICS ASSOCIATE
Walmart
05.2020 - 01.2021
- Drive sales by engaging with customers enthusiastically
- Processed cash & card payment as a cashier using a POS system
- Performed all functions regarding receiving stock & housekeeping related tasks.
DELI CLERK
The Cupboard Deli
07.2018 - 12.2019
- Provided outstanding guest service in a fast-paced environment by greeting customers, suggesting menu items, efficiently making sandwiches, slicing meats & cheeses, as well as completing sales
- Fill & maintain store displays & cases to ensure prompt service for walk-up customers.
DIETARY AIDE
Vermont Catholic Charities
11.2016 - 06.2018
- Prepare snacks/meals as assigned by supervisor according to planned menus, established schedules, resident requests & sanitary directives, deliver these meals to residents & maintain cleanliness of work area
- Provided a variety of nutritional, cooking, and serving instruction to residents and caregivers at all levels, optimizing resident & staff satisfaction.
Education
CLINICAL HERBALISM-ALTERNATIVE MEDICINE -
Vermont Center For Integrative Herbalism
Montpelier, VT07.2024
BIOLOGY (PRE-MED) -
Northern Vermont University-Johnson
Johnson, VTSkills
- Customer Service
- Versatile
- Effective leader
- Positive attitude
- Interpersonal Skills
- Conflict Management
- Attention to Detail
- Organizational Skills
- Front Office Management
Timeline
FRONT DESK RECEPTIONIST
Rutland Recreation & Parks Dept.
04.2022 - Current
ELECTRONICS ASSOCIATE
Walmart
05.2020 - 01.2021
DELI CLERK
The Cupboard Deli
07.2018 - 12.2019
DIETARY AIDE
Vermont Catholic Charities
11.2016 - 06.2018
CLINICAL HERBALISM-ALTERNATIVE MEDICINE -
Vermont Center For Integrative Herbalism
BIOLOGY (PRE-MED) -
Northern Vermont University-Johnson
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