Summary
Overview
Work History
Education
Skills
Timeline
Generic
Gabriella Gorruso

Gabriella Gorruso

Rutland,VT

Summary

Versatile employee that thrives in environments that
provide challenges and opportunities for growth. Effective leader and team player.

Overview

8
8
years of professional experience

Work History

FRONT DESK RECEPTIONIST

Rutland Recreation & Parks Dept.
04.2022 - Current
  • Welcomed patrons to front desk & engaged in friendly conversations while conducting check-in process
  • Received incoming calls & coordinated with staff to fulfill customer requests
  • Prepared daily shift close reports & balanced cash register to accurately reflect transactions
  • Handled payment processing & provided customers with receipts & proper bills/change
  • Responded to questions about program offerings & registered patrons into programs & classes
  • Advertised for upcoming events to promote engagement & involvement
  • Used a POS system to process payments
  • Oversaw recreation & fitness center activities, maintained security, safety & cleanliness of facilities.

ELECTRONICS ASSOCIATE

Walmart
05.2020 - 01.2021
  • Drive sales by engaging with customers enthusiastically
  • Processed cash & card payment as a cashier using a POS system
  • Performed all functions regarding receiving stock & housekeeping related tasks.

DELI CLERK

The Cupboard Deli
07.2018 - 12.2019
  • Provided outstanding guest service in a fast-paced environment by greeting customers, suggesting menu items, efficiently making sandwiches, slicing meats & cheeses, as well as completing sales
  • Fill & maintain store displays & cases to ensure prompt service for walk-up customers.

DIETARY AIDE

Vermont Catholic Charities
11.2016 - 06.2018
  • Prepare snacks/meals as assigned by supervisor according to planned menus, established schedules, resident requests & sanitary directives, deliver these meals to residents & maintain cleanliness of work area
  • Provided a variety of nutritional, cooking, and serving instruction to residents and caregivers at all levels, optimizing resident & staff satisfaction.

Education

CLINICAL HERBALISM-ALTERNATIVE MEDICINE -

Vermont Center For Integrative Herbalism
Montpelier, VT
07.2024

BIOLOGY (PRE-MED) -

Northern Vermont University-Johnson
Johnson, VT

Skills

  • Customer Service
  • Versatile
  • Effective leader
  • Positive attitude
  • Interpersonal Skills
  • Conflict Management
  • Attention to Detail
  • Organizational Skills
  • Front Office Management

Timeline

FRONT DESK RECEPTIONIST

Rutland Recreation & Parks Dept.
04.2022 - Current

ELECTRONICS ASSOCIATE

Walmart
05.2020 - 01.2021

DELI CLERK

The Cupboard Deli
07.2018 - 12.2019

DIETARY AIDE

Vermont Catholic Charities
11.2016 - 06.2018

CLINICAL HERBALISM-ALTERNATIVE MEDICINE -

Vermont Center For Integrative Herbalism

BIOLOGY (PRE-MED) -

Northern Vermont University-Johnson

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Gabriella Gorruso