Gabriella Guerrero
Mathis
Summary
Detail-oriented Receptionist with hands-on experience in front desk operations, including greeting guests, managing correspondence, and resolving issues. Demonstrates strong computer skills and telephone etiquette while efficiently answering calls and scheduling appointments. Organized and personable, offering robust administrative support and effective time management to enhance team productivity.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Receptionist
Thomas J Henry Injury Attorney
Corpus Christi
12.2024 - Current
- Greeted clients warmly, directing them to legal representatives to enhance client experience.
- Answered incoming calls, taking messages and transferring to departments or personnel to maintain effective communication.
- Managed multi-line phone system, routing calls efficiently to staff members.
- Coordinated communication between clients and attorneys, ensuring timely updates on case progress.
- Processed incoming mail and documents, ensuring timely distribution to relevant departments.
- Maintained a clean and organized reception area for a professional environment.
CAR SALESMAN
Veteran Chevrolet
Mathis
12.2023 - 06.2024
- Guided customers in selecting vehicles tailored to their needs and preferences, ensuring satisfaction and repeat business.
- Maintained knowledge of current inventory and pricing for effective customer service.
- Stayed updated on automotive industry trends to provide informed recommendations to customers.
- Contributed to team meetings focused on sales strategies, fostering collaboration to achieve sales targets.
- Coordinated VIP events for exclusive clients, enhancing customer relationships and brand loyalty.
CASHIER
Qwik-E Drive Thru
Mathis
01.2023 - 02.2024
- Managed cash register, ensuring accurate daily balancing of cash drawer.
- Processed customer transactions accurately and efficiently.
- Guided customers in product selections and inquiries, improving overall shopping experience.
- Resolved customer complaints with professionalism, enhancing customer satisfaction.
- Maintained cleanliness and organization of checkout area.
- Stocked shelves and ensured product availability for customers.
FRONT OFFICE RECEPTIONIST
Mathis Health Clinic
Mathis
10.2022 - 12.2022
- Greeted patients warmly upon arrival at the health clinic.
- Facilitated patient check-in and check-out processes to ensure timely and efficient service.
- Coordinated appointment scheduling with electronic health record systems to streamline patient flow.
- Answered phone calls and directed inquiries to appropriate staff to enhance communication.
- Maintained patient confidentiality and ensured compliance with privacy regulations.
Education
NO DEGREE -
Mathis High School
Mathis, Texas05-2022
Skills
- Call handling
- Appointment management
- Scheduling appointments
- Phone system operation
- Client communication
- Interpersonal communication
- Organizational skills
- Computer skills
- Basic bookkeeping
Languages
English, native
Certification
TJH Warrior of November 2025
Timeline
Receptionist
Thomas J Henry Injury Attorney
12.2024 - Current
CAR SALESMAN
Veteran Chevrolet
12.2023 - 06.2024
CASHIER
Qwik-E Drive Thru
01.2023 - 02.2024
FRONT OFFICE RECEPTIONIST
Mathis Health Clinic
10.2022 - 12.2022
NO DEGREE -
Mathis High School