Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Gabriella Hernandez

Palm Coast,FL

Summary

Dedicated and compassionate Applied Psychology graduate with a B.S. and further pursuing an M.A. in Behavior Analysis Practice. Seeking a position as a Registered Behavior Technician while completing my M.A. online. Proficient in customer experience, possessing intuitive empathy and a genuine motivation to assist others. Knowledge of the application of psychological principles as a strategy to promote positive outcomes for clients. Eager to learn, teach, and help others in the work environment.

Overview

5
5
years of professional experience

Work History

Cashier

Price Chopper
05.2024 - 07.2024
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.

Pro Shop Operator

Fusion Alley
08.2020 - 02.2024
  • Operated various types of machinery, demonstrating versatility and adaptability in the work environment.
  • Sold merchandise and bowling accessories.
  • Maintained a safe working environment by enforcing strict adherence to safety guidelines and protocols.
  • Performed quality checks to identify finish discrepancies.
  • Established strong relationships with regular customers, creating a welcoming atmosphere.

Snack Bar Employee

Palm Coast Lanes
12.2020 - 07.2022
  • Collaborated with team members to ensure smooth operations during peak hours and special events.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Displayed strong multitasking skills under pressure by simultaneously managing multiple orders while providing exceptional customer service.
  • Developed strong rapport with regular customers, fostering a welcoming environment for all patrons.

Hostess

Texas Roadhouse
11.2019 - 06.2020
  • Underwent a 7-day training week and learned a plethora of communication and people skills. Worked opening day and week communicating with hundreds of guests.
  • Greeted customers warmly upon arrival and provided a friendly and warm presence throughout the dining experience.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.

Education

Bachelor of Science - Applied Psychology: Culture, Inclusion, Diversity

Ottawa University
Ottawa, KS
05.2024

Skills

  • Building Rapport
  • Mental Health Support
  • Client Advocacy
  • Intuitive Empathy
  • Patience
  • Compassion

Additional Information


Pilar Galiana-Abal: Associate Professor of Psychology


Address: 1001 S Cedar St, Ottawa, KS 66067

Number: +1-785-248-2560 Email: pilar.galianaabal@ottawa.edu


Geoff Poston: Ottawa University Head/ Women's Bowling Coach


Address: 1001 S Cedar St, Ottawa, KS 66067

Number: +1-785-554-2047 Email: geoff.poston@ottawa.edu

Timeline

Cashier

Price Chopper
05.2024 - 07.2024

Snack Bar Employee

Palm Coast Lanes
12.2020 - 07.2022

Pro Shop Operator

Fusion Alley
08.2020 - 02.2024

Hostess

Texas Roadhouse
11.2019 - 06.2020

Bachelor of Science - Applied Psychology: Culture, Inclusion, Diversity

Ottawa University
Gabriella Hernandez