Gabriella Jackson
Mason
Summary
Results-driven Shift Manager at McDonald's with expertise in store management and team leadership. Successfully trained staff and resolved customer complaints, enhancing operational efficiency. Skilled in cash handling, I consistently balanced cash drawers while minimizing discrepancies, contributing to overall store performance and customer satisfaction. I'm looking for a company that will give me constant work opportunity for a career.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Shift Manager
McDonald's
12.2022 - Current
- Trained and supervised new staff members.
- Balanced cash drawers and resolved financial discrepancies using receipts and financial documents..
- Monitored inventory levels of products and materials in store
- Promoted a positive work environment through open communication and constructive feedback.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards
Education
High School Diploma -
Little Miami High School
Morrow, OH05-2022
No Degree - Social Work
Central Michigan University
Mount Pleasant, MINo Degree - Accounting
Sinclair Community College
Mason, OHSkills
- Operational efficiency
- Problem solving
- Cash handling
- Customer service
- Inventory management
Certification
- ServSafe Food Handler's Certification
Timeline
Shift Manager
McDonald's
12.2022 - Current
High School Diploma -
Little Miami High School
No Degree - Social Work
Central Michigan University
No Degree - Accounting
Sinclair Community College
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