Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Gabriella Johnson

Kennett,MO

Summary

Dedicated professional with a proven track record at Wal-Mart in enhancing customer satisfaction and streamlining operations. Excelled in customer service and cash management, significantly improving front-end efficiency. Skilled in complex problem-solving and known for exceptional work ethic. Demonstrated ability to train peers and foster a team-oriented environment.

Overview

5
5
years of professional experience

Work History

Cashier

Wal-Mart
06.2023 - Current
  • Streamlined checkout processes by multitasking between register duties, bagging items, and engaging with customers simultaneously.
  • Responded to customer requests, offering excellent support and tailored recommendations to address needs.
  • Assisted in training new team members, sharing best practices for providing excellent customer service.
  • Provided exceptional service for customers by quickly processing transactions and answering questions.
  • Supported store management in implementing changes to improve front end efficiency and customer satisfaction.

Caregiver

Comfort Care
03.2023 - 12.2023
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Documented detailed daily reports on each client''s progress, informing adjustments in care plans when necessary.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.

Crew Member

Sonic
06.2020 - 01.2023
  • Accurately operated cash register to process customer payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Assisted in reducing wait times by efficiently managing customer queues during peak hours.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.

Education

Bachelor of Science - Business Administration And Management

Southeast Missouri State University
Cape Girardeau, MO
05-2026

High School Diploma -

Kennett High School
Kennett, MO
05-2022

Skills

  • Customer Service
  • Business Improvement
  • Work Ethic and Integrity
  • Complex Problem Solving
  • Time management skills
  • Reliability and punctuality
  • Cash handling and management
  • Customer Relations

Timeline

Cashier

Wal-Mart
06.2023 - Current

Caregiver

Comfort Care
03.2023 - 12.2023

Crew Member

Sonic
06.2020 - 01.2023

Bachelor of Science - Business Administration And Management

Southeast Missouri State University

High School Diploma -

Kennett High School