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GABRIELLA KJENSRUD
Fair Oaks,California
Work Preference
Summary
Professional with experience in operations leadership. Demonstrates strong focus on team collaboration and achieving results. Possesses skills in conflict resolution, time management, and effective communication. Adaptable and reliable, meeting changing needs and ensuring smooth workflow.
Overview
4
4
years of professional experience
3
3
Certification
Work History
Shift Leader
Handel's Homemade Ice Cream
2024.10 - Current
- Supervised daily operations to ensure high-quality customer service and product consistency.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty.
- Trained new employees and delegated daily tasks and responsibilities.
- Provided ongoing training for new hires, fostering a positive team atmosphere that encouraged growth and development.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Home Health Aide
Maxim Healthcare
2024.09 - 2025.02
- Provided compassionate personal care, including assistance with daily living activities and mobility support.
- Assisted patient with dressing, grooming and feeding needs.
- Traveled to clients' home to complete healthcare services and promote continuity of care.
Babysitter / Housesitter
The Dexter Family
2021.01 - 2025.01
- Assisted with daily care for three school-age children, including one with special needs. Supported safety measures to create a secure environment for all children. Provided guidance and supervision during activities to promote development and well-being.
- Planned meals and activities for children. Organized household tasks to maintain order. Assisted children with bedtime routines to promote punctuality.
Team Member
Chick-Fil-A
2023.01 - 2024.01
- Assist customers with orders from pos, mobile cashier, window and front of house in a fast paced environment.
- Process and confirm accuracy of customer’s orders to meet company standards.
Shift Lead / Trainer
Menchie’s Frozen Yogurt
2022.01 - 2023.01
- Assist in store customers and process online customer orders for pick up and train new employees on store operations and how to open and close of store.
- Responsible for store’s opening and closing procedures, which includes managing the cash register and having key access.
- Inventory/Deliveries - Accept deliveries, confirm delivery accuracy and properly store deliveries.
Education
Allied Health & Nursing Major
American River College
High School Diploma -
Bella Vista High School
2024-06
Skills
- Strong organizational and time-management skills
- Exceptional communication and interpersonal skills
- Ability to work independently and as part of a team
- Detail-oriented and able to handle multiple tasks simultaneously
- Strong customer service skills
- Positive attitude
Certification
- Certified Nursing Assistant - CNA 01302077
- AHA - BLS & AED
- Babysitting Safety Certificate
- CA Food Handler Certificate
Timeline
Shift Leader
Handel's Homemade Ice Cream
2024.10 - Current
Home Health Aide
Maxim Healthcare
2024.09 - 2025.02
Team Member
Chick-Fil-A
2023.01 - 2024.01
Shift Lead / Trainer
Menchie’s Frozen Yogurt
2022.01 - 2023.01
Babysitter / Housesitter
The Dexter Family
2021.01 - 2025.01
Allied Health & Nursing Major
American River College
High School Diploma -
Bella Vista High School