Gabriella Labrada
Apache Junction,AZ
Summary
Dedicated customer service professional with expertise in assisting customers, providing product information, and maintaining store organization. Committed to enhancing customer experiences and supporting smooth operations.
Overview
6
6
years of professional experience
Work History
Courtesy Clerk
Kroger's Grocery
Apache Junction, Arizona
07.2023 - 12.2025
- Provided excellent customer service by being friendly and courteous at all times.
- Assisted customers with inquiries and provided product information.
- Greeted customers and provided assistance in locating items.
- Assisted customers in finding requested items to enhance shopping experience. to product locations throughout store to help find requested items.
- Bagged groceries efficiently while ensuring product safety and quality.
- Packaged or bagged purchases and assisted customers with in-vehicle loading.
- Maintained cleanliness and organization in checkout and store areas.
- Supported cashiers by restocking supplies during busy periods.
- Processed customer returns and exchanges efficiently under store policies.
- Collaborated with team members to improve customer service experiences.
- Promptly responded to customer requests or complaints in an appropriate manner.
- Operated equipment such as scanners and register systems accurately.
- Monitored inventory levels and reported shortages to management promptly.
- Assisted with price checks, go-backs, and replenishing supplies.
- Overseen collection of shopping carts from parking lot to maintain clean, organized area.
- Worked as part of a team to meet daily goals for stocking shelves, cleaning.
- Followed best practices for bagging items in reusable, plastic and paper bags.
- Stocked shelves with merchandise, rotated products, and removed expired items.
- Assisted customers with product selection and answered questions about store policies.
- Carried out special orders requested by customers promptly and efficiently.
Front End Associate
Golfland Sunsplash
Mesa, Arizona
03.2020 - 04.2020
- Provided information about park attractions and services to guests.
- Assisted guests with park entry and ticketing processes.
- Maintained clean and clutter-free front-end area.
- Maintained cleanliness and organization of assigned work areas.
- Collaborated with team members to ensure smooth daily operations.
- Supported the setup and breakdown of events and activities.
Education
High School Diploma -
Skyline High School
Mesa, AZ05-2023
Skills
- Customer service
- Product knowledge
- Cash register operation
- Product rotation
- Inventory management
- Supply restocking
- Team collaboration
Timeline
Courtesy Clerk
Kroger's Grocery
07.2023 - 12.2025
Front End Associate
Golfland Sunsplash
03.2020 - 04.2020
High School Diploma -
Skyline High School