Summary
Overview
Work History
Education
Skills
Timeline
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Gabriella Luber

Marietta,GA

Summary

Approachable Hostess with extensive experience managing reservations and waitlists. Warmly greets and seats guests promptly to maintain workflows. Highly organized and committed to creating welcoming atmosphere. Constantly finding new ways to exceed guest's expectations with personalized service. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Hostess

Pappasito Cantina
05.2023 - 05.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations by phone, answered customer questions, and informed of accurate wait times.
  • Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
  • Enhanced customer experiences by efficiently managing reservations and seating arrangements.
  • Maximized table turnover rates by monitoring dining room activity closely and anticipating when tables would become available for new parties.
  • Increased overall dining satisfaction by promptly addressing and resolving guest concerns or issues.

Package Handler

FedEx
05.2024 - Current
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
  • Reduced damage rates for packages through careful handling and adherence to safety protocols.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.

Education

Bachelor of Science - Nursing & Psychology

Kennesaw State University
Kennesaw, GA
05.2026

Skills

  • Adaptable to Change
  • Team Collaberation
  • Heavy Lifting
  • Warehouse Safety
  • Package unloading
  • Willing to Learn
  • Effective Multitasking
  • Phone Etiquette

Timeline

Package Handler

FedEx
05.2024 - Current

Hostess

Pappasito Cantina
05.2023 - 05.2024

Bachelor of Science - Nursing & Psychology

Kennesaw State University

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Gabriella Luber