Gabriella Martinez
Hialeah
Summary
Positive and upbeat professional successful at balancing guest and business needs. Well-organized in managing check-in and check-out procedures and coordinating services with diverse team members. Good multitasking, planning, and communication skills.
Overview
6
6
years of professional experience
Work History
Front Desk Receptionist
Dental Associates Of Hollywood
Hollywood
03.2023 - 04.2025
- Prepared correspondence letters for insurance companies related to claims processing.
- Answered and managed incoming calls and emails.
- Managed front desk operations including scheduling appointments, collecting payments.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
Insurance Verification Specialist
Quality Womens Care of Florida
Pembroke Pines
05.2021 - 02.2023
- Monitored and tracked the status of pending insurance verifications and authorizations.
- Maintained up-to-date knowledge of insurance policies, including Medicare and Medicaid.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
- Communicated with insurance carrier, patient and third party or employer to verify patient insurance benefits.
Surgical Coordinator
Jolie Plastic Surgery
Miami
01.2019 - 02.2023
- Educated patients on pre-operative instructions such as fasting requirements prior to undergoing anesthesia.
- Coordinated work processes and routed paperwork to appropriate physicians and staff members.
- Scheduled tests, lab work or x-rays for patients based on physician orders.
- Verified patient eligibility for particular types of surgeries based on health plan guidelines or coverage limitations.
- Booked surgeries according to physician volume and maintained prompt turnaround times.
Education
High School Diploma -
Hialeah Miami Lakes Sr
Hialeah, FL05-2018
Some College (No Degree) - Criminal Law
Broward College
Fort Lauderdale, FLSkills
- Customer service
- Problem solving
- Effective communication
- Time management
- Team collaboration
- Attention to detail
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Front Desk Receptionist
Dental Associates Of Hollywood
03.2023 - 04.2025
Insurance Verification Specialist
Quality Womens Care of Florida
05.2021 - 02.2023
Surgical Coordinator
Jolie Plastic Surgery
01.2019 - 02.2023
High School Diploma -
Hialeah Miami Lakes Sr
Some College (No Degree) - Criminal Law
Broward College
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