Gabriella Salinas
Bayonne
Summary
Medical Office Associate with a proven track record at AMG Specialty offices, enhancing operational efficiency and patient satisfaction. Skilled in insurance verification and patient scheduling, I excel in problem-solving and maintaining HIPAA compliance. My attention to detail and positive attitude foster collaborative environments, ensuring seamless healthcare delivery and improved service outcomes.
Overview
5
5
years of professional experience
Work History
Medical Office Associate
AMG Cardiology
08.2025 - Current
- Implemented process improvements that increased operational efficiency across front desk activities.
- Led team meetings to address workflow challenges and promote collaborative problem-solving strategies.
- Oversaw inventory management for medical supplies, ensuring availability for daily operations.
- Enhanced communication channels between medical staff and patients, improving service delivery outcomes.
- Assist with insurance verification, referrals, prior authorizations, and billing-related inquiries
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Adhered to strict HIPAA guidelines to protect patient privacy.
Medical Office Associate
AMG Urology
07.2023 - 08.2025
- Coordinated patient scheduling to optimize clinic workflow and reduce wait times.
- Managed electronic health records, ensuring accuracy and compliance with healthcare regulations.
- Assisted in patient intake processes, enhancing overall patient experience and satisfaction rates.
- Developed training materials for new staff, facilitating smoother onboarding processes.
- Elevated patient experience with friendly interactions at check-in/check-out while diligently verifying demographic information for accuracy during each visit.
Showing Agent
Rise New Jersey
04.2022 - 04.2024
- Assisted clients in identifying rental properties that met their needs and preferences
- Coordinated property showings and supported the rental application and closing process
- Communicated effectively with homeowners, property managers, and clients
Medical Receptionist
Ocean Heart Group
09.2021 - 03.2022
- Managed patient check-in and check-out processes efficiently.
- Scheduled appointments using electronic health record systems.
- Assisted patients with insurance verification and billing inquiries.
- Maintained organized patient records to ensure data accuracy.
- Communicated effectively with healthcare providers regarding patient needs.
Concierge
DVORA
12.2020 - 08.2021
- Greeted and assisted residents and guests during entry and exit
- Handled high-stress situations professionally while maintaining excellent customer service
- Coordinated reservations and checked guests in and out of the property seamlessly.
- Maintained accurate records of guest information and preferences for personalized service.
- Supported team members during peak hours to maintain high service quality standards.
Education
No Degree - Medical Administration
Hudson County Community College
Jersey City, NJHigh School Diploma -
Bayonne High School
Bayonne, Nj01-2019
Skills
- Medical reception
- HIPAA regulations
- Patient confidentiality
- Office administration
- Medical documentation
- Patient scheduling
- Insurance verification
- Appointment management
- Healthcare compliance
- Medical office software
- Positive attitude
- Problem-solving
- Attention to detail
- Multitasking and organization
- Patient care
- Computer skills
- Patient charting
- Phone and email etiquette
- Payment collection and processing
- Electronic charting
- Patient registration
- Insurance authorizations
- Data entry
- Front desk management
- Patient demographics
- Appointment scheduling
- Insurance billing
- Follow-up skills
- Reception management
- Appointment coordination
- Document management
Languages
Spanish
Limited Working
English
Native or Bilingual
Timeline
Medical Office Associate
AMG Cardiology
08.2025 - Current
Medical Office Associate
AMG Urology
07.2023 - 08.2025
Showing Agent
Rise New Jersey
04.2022 - 04.2024
Medical Receptionist
Ocean Heart Group
09.2021 - 03.2022
Concierge
DVORA
12.2020 - 08.2021
No Degree - Medical Administration
Hudson County Community College
High School Diploma -
Bayonne High School