Gabriella Torres
Staten Island,NY
Summary
Reliable, productive sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Proficient in use of POS software.
Overview
6
6
years of professional experience
Work History
Sales Associate
Petco
09.2021 - Current
- Provide knowledge on pet safety and wellness to Petco guests
- Solved customer challenges by offering relevant products and services.
- Tracked stock using company inventory management software.
- Greeted pet owners and went over available services, outlined costs and determined special needs of animals under our care.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Intimately familiar with safe operations such as pallet jack or rolling ladder.
Print and Marketing Associate
Staples -
09.2020 - 09.2021
- Used Print and marketing techniques to maximize brand exposure and maintain existing customer loyalty.
- Authored crisp and interesting marketing copy to engage target consumers and drive sales.
- Coordinated art and graphics creation for effective merchandising.
- Worked with customers on copy and print solutions using our self serve machines.
Crew Member
Wendy’s Fast Food Restaurant
09.2015 - 03.2020
- Guided and tended to customers in a fast paced environment
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Accurately operated cash register to process customer payments.
- Adhered to company safety standards, CPR training, and CDC guidelines
- Worked well in any team role, and always welcomed all feedback from the management team, coworkers, and customers alike.
- Assisted other team members to achieve goals and strive to improve daily operations.
Education
Associates degree - Liberal Arts and Sciences
Staten Island College
Staten Island, NY06.2020
Skills
- Exceeding customer expectations
- Multi-tasking strength
- Adaptable and Flexible
- Computer Proficiency and Microsoft
- Fluent in English and Portuguese
Timeline
Sales Associate
Petco
09.2021 - Current
Print and Marketing Associate
Staples -
09.2020 - 09.2021
Crew Member
Wendy’s Fast Food Restaurant
09.2015 - 03.2020
Associates degree - Liberal Arts and Sciences
Staten Island College