Gabriella Zito
Naples,FL
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
33
33
years of professional experience
Work History
General Manager
Gulf Breeze Charters
05.2024 - Current
- Sales and Marketing Manager leading the first year income to $142.000 and the second to $390.000
- Operational management
- Analyzed market trends to inform strategic planning and decision-making initiatives.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
Sales and Marketing Manager
Brid Rent
10.2021 - 02.2024
- Developed and implemented comprehensive marketing strategies to enhance brand visibility.
- Analyzed market trends to identify growth opportunities and inform product development.
- Led cross-functional teams in executing marketing campaigns, ensuring alignment with sales objectives.
- Mentored junior staff, fostering professional development and improving team performance.
- Conducted market research to identify new business opportunities and stay ahead of industry trends.
- Led a high-performing sales team, providing coaching and ongoing support to ensure success.
Assistant Manager
Sicily By Car SpA
05.2011 - 12.2019
- President’s Assistant
- Pricing manager
- Implemented business strategies, increasing revenue, and effectively targeting new strategies, increasing profit of 6 Millions in 2016 and 9 millions in 2019
- Direct Management of 55 offices
- Logistics manager
- Fines department
- Booking dept supervisor
- Sales Performance Managers Team Supervisor
- Oversaw daily operations, ensuring efficiency and adherence to company policies.
- Assisted in recruiting, hiring and training of team members.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Travelcafé
04.2000 - 03.2010
- Ticketing and holiday package
CEO Assistant
Siciplus Tour Operator
02.1999 - 03.2000
- Pricing and customer care supervisor
Gulliver’s Travel Agency
01.1998 - 01.1999
- Groups bookings for the following destinations: Italy, Malta and Austria
Tour planning manager
Accord Viaggi Tour Operator
01.1995 - 12.1997
- Tour planning manager for French, English, Maltese, Austrian and Israeli clients – Invoicing – Logistics and transfer planning
CEO Assistant
Budget Rent Car – Sicily By Car
01.1993 - 12.1994
- Customer Service dept Manager – Pricing
Education
High School Diploma - foreign languages
Skills
- New business development
- Creative problem solver, quick learner, strong client relations, multi-tasks
- Italian, English language fluent, good knowledge of French
- Customer relations
- Strategic planning
- Exceptional interpersonal communication
- Performance analysis
- Sales expertise
- Marketing
- Professional, self- leadership
- Efficient multi-tasker
Languages
Italian
Native or Bilingual
English
Native or Bilingual
French
Full Professional
Timeline
General Manager
Gulf Breeze Charters
05.2024 - Current
Sales and Marketing Manager
Brid Rent
10.2021 - 02.2024
Assistant Manager
Sicily By Car SpA
05.2011 - 12.2019
Travelcafé
04.2000 - 03.2010
CEO Assistant
Siciplus Tour Operator
02.1999 - 03.2000
Gulliver’s Travel Agency
01.1998 - 01.1999
Tour planning manager
Accord Viaggi Tour Operator
01.1995 - 12.1997
CEO Assistant
Budget Rent Car – Sicily By Car
01.1993 - 12.1994