Tricia Walker
Denver,CO
Summary
Reliable and hardworking professional of over 30 years. Experienced with a winning attitude and desire to deliver exceptional experience. Impact made in previous roles elevating guest satisfaction through strategic service improvements and fostering a positive work environment for the staff.
Overview
16
16
years of professional experience
Work History
Bar Manager
Aspen Tap Brewery
Aspen, Colorado
05.2021 - 09.2024
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Enforced safety regulations and ensured proper sanitation practices were followed by all employees.
- Assisted with planning special events such as wine tastings or cocktail parties.
Catering Assisantant
The Pantry
Aspen, Colorado
03.2017 - 04.2024
- Provided excellent customer service by interacting with guests during events.
- Adhered to all health department regulations regarding food handling and sanitation practices.
- Supported chefs in preparing meals for large groups efficiently and on time.
Bartender/Baker
Bonnie's painnting
Aspen, Colorado
11.2013 - 03.2024
- Developed good working relationships with fellow employees through effective communication.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Greeted customers and provided excellent customer service.
- Prepared dough for a variety of bakery items such as breads, pastries, pies, cakes and cookies.
Bartender
Over Easy Kitchen
Aspen, Colorado
02.2013 - 10.2017
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Monitored bar inventory and promptly restocked low items before depletion.
- Measured and mixed house ingredients to prepare both custom and menu drink orders.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Server/Bartender
Casa Tua Hotel and Restaurant
Aspen, CO
10.2008 - 03.2013
- Bartender for the patio in busy summer months and server in the private club during the winter.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
Education
Associate of Science - Business Administration
Maricopa Community Colleges, Glendale Community College
Glendale, AZ05-1992
Level 1 - Sommelier Training
Sommerlier Masters
Little Nell AspenHotel/Restaurant - Hospitality Service
Starwood/ Marriott
Phoenix, AZSkills
- FOH operations oversight
- Cocktail development
- Responsible alcohol service
- Customer relationship building
- Team building
- Service-oriented mindset
- Outgoing personality
- Event planning
- Wine and liquor expertise
Timeline
Bar Manager
Aspen Tap Brewery
05.2021 - 09.2024
Catering Assisantant
The Pantry
03.2017 - 04.2024
Bartender/Baker
Bonnie's painnting
11.2013 - 03.2024
Bartender
Over Easy Kitchen
02.2013 - 10.2017
Server/Bartender
Casa Tua Hotel and Restaurant
10.2008 - 03.2013
Associate of Science - Business Administration
Maricopa Community Colleges, Glendale Community College
Level 1 - Sommelier Training
Sommerlier Masters
Hotel/Restaurant - Hospitality Service
Starwood/ Marriott
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