I have closely worked along side people since I have been physically able to work. I love learning new expertise, and thriving in ones I am already confident in. I started my last place of employment as a server, and then ended as a manager. I am willing and able to learn and take on new tasks and responsibilities when they are asked of me.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Steve's Grilled Cheese
Glassboro, NJ & Sea Isle City, NJ
06.2019 - 09.2023
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations, and procedures.
Reconciled cash and credit card transactions to maintain accurate records.
Correctly calculated inventory and ordered appropriate supplies.
Oversaw front of house personnel to maintain adequate staffing and minimize overtime.
Managed staff schedules and maintained adequate coverage for all shifts.
Motivated staff to perform at peak efficiency and quality.
Oversaw food preparation and monitored safety protocols.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Verified prepared food met standards for quality and quantity before serving to customers.
Implemented effective inventory control systems to reduce food spoilage and waste.
Monitored and adjusted pricing, discounts and promotions to maximize profitability.
Cashier
Charlotte Russe
Mays Landing, NJ
11.2017 - 01.2018
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Helped customers complete purchases, locate items, and join reward programs.
Assisted customers with returns, refunds and resolving transaction issues.
Answered questions about store policies and addressed customer concerns.
Used POS system to enter orders, process payments and issue receipts.
Food Packer
Buffalo Farms
Hammonton, NJ
05.2017 - 06.2017
Proved successful working within tight deadlines and a fast-paced environment.
Prepared food packaging boxes by folding and taping.
Checked food goods for quality to remove unwanted items and pack fresh goods.
Lifted, moved and organized large boxes of food to transport to and from storage.
Completed daily orders with expert picking and packing of shipments.
Utilized safety equipment and gear while packaging food items.
Cashier
ShopRite
Hammonton, NJ
12.2014 - 12.2015
Greeted customers entering store and responded promptly to customer needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Restocked and organized merchandise in front lanes.
Helped customers complete purchases, locate items, and join reward programs.
Answered questions about store policies and addressed customer concerns.
Used POS system to enter orders, process payments and issue receipts.
Monitored self-checkout systems and provided help in resolving complex problems.