Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Head Hostess
Earls Kitchen + Bar
McLean, VA
07.2022 - 07.2024
Ensured compliance with regulatory requirements and industry standards.
Provided leadership during times of organizational change or crisis situations.
Worked closely with management team to develop strategies for improving customer satisfaction levels.
Processed payments accurately and efficiently using POS system.
Hostess Manager
Watermans Grill
Virginia Beach, VA
06.2020 - 08.2023
Maintained a clean and organized work environment for the hostesses at all times.
Reviewed customer feedback surveys regularly to identify areas where improvements could be made.
Organized promotional activities to increase customer traffic during slow periods.
Resolved any complaints or issues with customers quickly and professionally.