Gabrielle E. Gruska
Sewickley,PA
Summary
Dynamic and results-driven professional with extensive experience in customer service. Proven ability to resolve conflicts and enhance client satisfaction through effective communication and time management. Proficient in Microsoft Word and skilled in team collaboration, ensuring a positive environment for all stakeholders.
Overview
6
6
years of professional experience
Work History
Server
Brookdale Senior Living
Latrobe, PA
07.2025 - Current
- Created calm, respectful meal environment for residents, enhancing comfort and dignity for individuals with special needs
- Provided timely, efficient services tailored to individual preferences, ensuring satisfaction
Server
Allegheny Country Club
Sewickley, PA
11.2023 - Current
- Resolved customer complaints swiftly, ensuring customer satisfaction through a positive and professional demeanor
- Managed multiple tasks simultaneously, prioritizing effectively to meet deadlines while tracking ongoing responsibilities
Front Desk Attendant
Building Bodeez Fitness Center
Derry, PA
06.2020 - 05.2023
- Managed check-in/check-out procedures, verifying identification and updating records to ensure guest security and privacy
- Processed cash payments accurately and utilized apps for effective money tracking
Education
Bachelor of Science - Business Administration, Management
Robert Morris University
Moon Township, PA05.2027
Diploma -
Derry Area High School
Derry, PA05.2023
Skills
- Microsoft Word
- Microsoft PowerPoint
- Time management
- Team collaboration
- Customer service
- Conflict resolution
- Canva
- TikTok
Volunteer Experience
Delta Phi Epsilon Philanthropy & Community Service Events: 09/23 - Current
Activities
- Interact Club: 10/19 - 05/23
- Women in Business, 09/23 - Current
- Delta Phi Epsilon Member, 09/23 - Current
Leadership
- Interact Club Vice President: 10/22 - 05/23
- Delta Phi Epsilon President: 12/24 - 12/25
- Delta Phi Epsilon New Member Educator: 12/25 - Current
Timeline
Server
Brookdale Senior Living
07.2025 - Current
Server
Allegheny Country Club
11.2023 - Current
Front Desk Attendant
Building Bodeez Fitness Center
06.2020 - 05.2023
Bachelor of Science - Business Administration, Management
Robert Morris University
Diploma -
Derry Area High School