Gabrielle Failoni
Santa Rosa Beach,FL
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Craft Manager - Sales
The Lewis Bear Company
Pensacola, FL
09.2023 - Current
- Assisted senior management in developing long-term strategic goals to enhance brand recognition across the market territory
- Directed and coordinated large events, trade shows, and conferences to increase brand awareness in key markets
- Worked with breweries to design logos, packaging designs, advertisements, and social media marketing
- Collaborated with sales teams on product launches, promotions and pricing strategies
- Analyzed competitors' brand exposure and trends through market research in order to develop goals for sales team
- Increased visibility and brand exposure by building positive relationships with our key accounts in the market
- Developed sales plans, goals, and objectives to achieve team goals and revenue objectives
- Provided leadership during times of organizational change or crisis situations.
Sales Manager
Mondelez Global Brands
Pensacola, FL
08.2022 - 09.2023
- Developed and implemented sales strategies to increase market share
- Analyzed data to identify trends in customer behavior and develop plans accordingly
- Implemented process changes to streamline workflow in sales department, resulting in increased efficiency.
- Resolved customer complaints regarding sales and service
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development
- Performed sales consultations and educated clients on products and services
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Sales Representative
Nabisco Brands
Destin, FL
11.2021 - 04.2022
- Efficiently processed inbound shipments with a high level of accuracy in labeling, pricing, and stocking products on shelves
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability and assisted in development of marketing campaigns for promotional events
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
- Executed markdowns according to established procedures while maintaining appropriate margins
Food & Beverage Supervisor
Ironhorse Golf Club
Leawood, KS
08.2019 - 12.2020
- Trained new hires in proper food handling techniques and safety regulations
- Ordered supplies from vendors on a regular basis according to established guidelines
- Promoted teamwork and conflict resolution within the staff by addressing personnel disputes in a professional manner.
- Developed comprehensive reports summarizing staffing requirements, sales data, inventory levels, and other key information
- Supervised cleaning activities at the end of each shift to maintain a sanitary environment
- Verified the accuracy of transactions by auditing cash drawers at the conclusion of each shift
- Managed scheduling of staff in accordance with budget constraints and labor laws
- Provided ongoing coaching and mentoring for employees in order to improve their job performance.
Education
Bachelor of Arts - Sports Journalism
University of Arkansas
08.2019
High School Diploma -
Notre Dame De Sion
05.2015
Skills
- Marketing
- Brand Management
- Team Leadership
- Business Development
- Adaptability
- Cross-functional team management
- Employee Development
- Team Building
- Complex Problem-Solving
References
References available upon request.
Timeline
Craft Manager - Sales
The Lewis Bear Company
09.2023 - Current
Sales Manager
Mondelez Global Brands
08.2022 - 09.2023
Sales Representative
Nabisco Brands
11.2021 - 04.2022
Food & Beverage Supervisor
Ironhorse Golf Club
08.2019 - 12.2020
Bachelor of Arts - Sports Journalism
University of Arkansas
High School Diploma -
Notre Dame De Sion
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