Gabrielle Failoni
Santa Rosa Beach,FL
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
5
5
years of professional experience
Work History
Craft Manager - Sales
The Lewis Bear Company
Pensacola, FL
09.2023 - Current
- Assisted senior management in developing long-term strategic goals to enhance brand recognition across the market territory.
- Directed and coordinated large events, trade shows, and conferences to increase brand awareness in key markets
- Worked with breweries to design logos, packaging designs, advertisements, and social media marketing.
- Collaborated with sales teams on product launches, promotions and pricing strategies.
- Analyzed competitors' brand exposure and trends through market research in order to develop goals for sales team.
- Increased visibility and brand exposure by building positive relationships with our key accounts in the market.
- Developed sales plans, goals, and objectives to achieve team goals and revenue objectives.
- Provided leadership during times of organizational change or crisis situations.
Sales Manager
Nabisco Brands
Pensacola, FL
08.2022 - 09.2023
- Developed and implemented sales strategies to increase market share.
- Analyzed data to identify trends in customer behavior and develop plans accordingly.
- Implemented process changes to streamline sales department workflow.
- Executed strategic sales plans to expand customer base and revenue.
- Resolved customer complaints regarding sales and service.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Performed sales consultations and educated clients on products and services.
- Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing product turns.
Sales Representative
Nabisco Brands
Destin, FL
11.2021 - 04.2022
- Processed incoming shipments quickly and accurately, ensuring all products were correctly labeled, priced, and stocked on shelves.
- Provided superior customer service by responding promptly to inquiries and resolving customer complaints.
- Assisted in developing marketing campaigns for promotional activities.
- Maintained accurate records of inventory levels and sales data to ensure optimal product availability.
- Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across various locations.
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Executed markdowns according to established procedures while maintaining appropriate margins.
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
Food & Beverage Supervisor
Ironhorse Golf Club
Leawood, KS
08.2019 - 12.2020
- Trained new hires in proper food handling techniques and safety regulations.
- Ordered supplies from vendors on a regular basis according to established guidelines.
- Resolved conflicts between staff members in a professional manner while encouraging team building skills among employees.
- Resolved customer complaints promptly in a professional manner.
- Created detailed reports outlining staffing needs, sales figures, inventory levels and other relevant information.
- Supervised cleaning activities at the end of each shift to maintain a sanitary environment.
- Audited cash drawers at the end of each shift to verify accuracy of transactions.
- Managed scheduling of staff in accordance with budget constraints and labor laws.
- Provided ongoing coaching and mentoring for employees in order to improve their job performance.
Education
Bachelor of Arts - Journalism
University of Arkansas, Fayetteville
Fayetteville, AR08-2019
High School Diploma -
Notre Dame De Sion
Kansas City, MO05-2015
Skills
- Marketing
- Brand Management
- Team Leadership
- Business Development
- Adaptability
- Cross-functional team management
- Employee Development, Team Building
- Complex Problem-Solving
References
References available upon request.
Timeline
Craft Manager - Sales
The Lewis Bear Company
09.2023 - Current
Sales Manager
Nabisco Brands
08.2022 - 09.2023
Sales Representative
Nabisco Brands
11.2021 - 04.2022
Food & Beverage Supervisor
Ironhorse Golf Club
08.2019 - 12.2020
Bachelor of Arts - Journalism
University of Arkansas, Fayetteville
High School Diploma -
Notre Dame De Sion
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