Summary
Work History
Education
Skills
Accomplishments
Sky High Club Volleyball
Timeline
Generic

Gabrielle Griffin

Summary

Dynamic Associate with a proven track record at Arctic Spoon, excelling in customer engagement and complex problem-solving. Mastered customer service and technological skills, including proficiency in Swift, XCode, and JavaScript. Mentored staff and enhanced customer satisfaction through innovative service strategies. Demonstrated exceptional time management and issue resolution, contributing to significant business growth. Experienced proficiency in oral presentations.

This year, I began learning Swift and quickly grasped its concepts, dedicating extensive hours to personal projects. One notable project, LockIn, a productivity app designed to aid students with time management and study plans, won the D214 App Showcase at Hershey High School, standing out among 70 other apps. Following this achievement, I collaborated with Apple creatives to refine our presentations and showcased LockIn at the Apple Store on Michigan Avenue. LockIn is set for further development and will be available on the Apple Store this fall.

Work History

Associate

Arctic Spoon
Wheeling, IL
02.2023 - 08.2023
  • Worked varied hours to meet seasonal and business needs.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Increased customer satisfaction by resolving issues and providing exceptional service at all times.
  • Provided product price information to customers.
  • Managed customer relations through communication and helpful interactions.
  • Trained and mentored junior staff on customer service strategies and techniques.
  • Kept building and tools clean at all times.
  • Led training sessions for new employees to ensure smooth integration into the company culture and workflow.
  • Managed efficient cash register operations.
  • Answered customer questions about products and services, and promoted key items.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Wheeling High School
Wheeling, IL
05.2025

Skills

  • Customer Service
  • Time Management
  • Computer Skills
  • Technological Knowledge
  • Proficient in Swift and XCode
  • Experience with JavaScript and Python
  • Customer Engagement
  • Complex Problem-Solving
  • Issue Resolution

Accomplishments

  • Collaborated with team of Apple Creatives in the development of LockIn.
  • Supervised and trained team of Arctic Spoon staff members.

Sky High Club Volleyball

I have a deep passion for sports and teamwork, which is exemplified through my involvement in club and varsity volleyball. Playing volleyball has not only honed my athletic skills but also taught me the importance of communication, collaboration, and leadership on and off the court. Competing at both the club and varsity levels, I have developed a strong work ethic and the ability to perform under pressure. My dedication to the sport has strengthened my commitment to teamwork and has been a pivotal aspect of my personal growth and success.

Timeline

Associate

Arctic Spoon
02.2023 - 08.2023

High School Diploma -

Wheeling High School
Gabrielle Griffin