Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Hart

Philadelphia,PA

Summary

Proven track record at Walgreens, excelling in customer service and support, adept at handling high-volume transactions and resolving issues to enhance customer satisfaction. Demonstrated ability to work under pressure, collaborating effectively with teams to surpass targets. Skilled in money handling and problem resolution, contributing significantly to workflow efficiency and positive customer feedback.

Overview

2
2
years of professional experience

Work History

Customer Service Associate

Walgreens
06.2022 - Current
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
  • Maintained a high level of product knowledge, providing accurate information to customers.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
  • Helped facilitate online shopping services.

Education

Associate of Science - Business Administration And Management

Temple University
Philadelphia, PA
06.2028

High School Diploma -

Science Leadership Academy
Philadelphia, PA
06.2024

Skills

  • Customer Service
  • Customer Support
  • Problem Resolution
  • Team Collaboration
  • Calm and Professional Under Pressure
  • Money handling abilities
  • Sales Transactions
  • Merchandise Orders and Exchanges

Timeline

Customer Service Associate

Walgreens
06.2022 - Current

Associate of Science - Business Administration And Management

Temple University

High School Diploma -

Science Leadership Academy

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Gabrielle Hart