Gabrielle Louisos

• Collaborated with cross-functional teams to identify areas of improvement and implement effective solutions.
• Mentored junior team members, fostering a positive work environment and boosting overall team performance.
• Leveraged strong product knowledge to educate customers about available options and assist them in making informed purchasing decisions.
• Developed relationships with key clients, fostering loyalty and repeat business through personalized attention and support.
• Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions.
• Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
• Streamlined communication channels for increased efficiency and better customer service experience.
• Recognized by management for outstanding performance as a Customer Service Coordinator during annual performance reviews consistently throughout tenure at company.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer needs through competent customer service and prompt problem-solving.

I work with multiple families throughout my town, and have a set schedule with each of them during the summer, and sporadically during the winter months. I not only work with these families, but balance my two work schedules between them and my position at Wegmans.

The children range from ages 1-9, and I provide a safe and loving environment for them to feel comforted and supported when their parents are not around.

Managed the children's schedules effectively, ensuring trust from their parents.

Promoted a creative and intelligent learning environment for their cognitive growth.

Handled challenging behavioral issues using appropriate discipline strategies and proactive communication with parents.

Prepared meals and snacks for children based on dietary guidelines.

Organized and cleaned home after activities by picking up toys and straightening up play room.

Played games, worked on puzzles, and read books to young children.