Responsible and motivated student ready to apply education in the workplace. Demonstrated knowledge of customer relations, employee training, and business operations.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
Orlando, FL
04.2021 - Current
Worked with new employees on procedures and policies, interacting with customers, cleaning areas and making orders.
Organized and led a group of Shift Supervisors and Barista Trainers through a rigorous month long Coffee Master Program.
Prioritized customer connections through polite greeting and thorough de-escalation.
Assistant
WhitCo Insurance Agency
Punta Gorda, FL
05.2023 - 08.2023
Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar, and spelling.
Delivered products to customer locations on time.
Organized and maintained filing systems for documents and records.