Gabrielle Maxey
San Antonio,TX
Summary
Developed strong analytical and organizational skills in academic environment, looking to transition into new field. Demonstrated ability through work experiences and developing new ideas while collaborating.
Overview
2
2
years of professional experience
Work History
Customer Service Associate
Home Depot
02.2022 - 02.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
Car Wash Employee
Wash Tub Car Wash
02.2021 - 01.2022
- Assisted in training new employees, ensuring they were knowledgeable about company procedures and safety guidelines.
- Improved customer satisfaction by providing efficient and thorough car wash services.
- Ensured quality results for customers by closely inspecting each vehicle before releasing it from the car wash area.
- Enhanced team productivity by maintaining a clean and organized work environment.
Education
Bachelor of Arts - Criminal Justice
University of The Incarnate Word
San Antonio, TX05-2024
Master of Arts - Criminal Justice Administration And Leadership
University of The Incarnate Word
San Antonio, TX05-2025
Skills
- Customer Service
- Team Collaboration
- Complaint Handling
- Problem-Solving
- Multi-Tasking
- Leadership
- Time Management
- Guest Services
- Computer Skills
- Critical Thinking
Timeline
Customer Service Associate
Home Depot
02.2022 - 02.2023
Car Wash Employee
Wash Tub Car Wash
02.2021 - 01.2022
Bachelor of Arts - Criminal Justice
University of The Incarnate Word
Master of Arts - Criminal Justice Administration And Leadership
University of The Incarnate Word
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