Gabrielle O'Donnell
Aiken,United States
Summary
Currently Enrolled in RPT 290 Internship Class at Aiken Technical College.
Proactive Assistant General Manager with a history of success managing operations, building teams, and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgment and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
4
4
years of professional experience
Work History
Crew Member
Russel's At The Hub
04.2023 - Current
- Took orders, prepared meals, and served customers
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Prepping and Cooking Breakfast and Lunch
Pizza Maker
Papa Johns
01.2023 - 04.2023
- Monitored and maintained clean working areas and cooking surfaces.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
Assistant General Manager
Marcos Pizza
09.2021 - 12.2022
- Enforced quality assurance protocols to deliver ideal customer experiences.
- Resolved problems promptly to elevate customer approval.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Motivated, trained, and disciplined employees to maximize performance.
- Mentored and motivated team members to achieve challenging business goals.
Hostess
Woodside Country Club
03.2021 - 06.2021
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cashier
Bojangles' Restaurants
03.2020 - 03.2021
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
Cashier
Little Caesars Pizza
06.2020 - 11.2020
- Restocked and organized merchandise in front lanes.
- Greeted customers entering store and responded promptly to customer needs.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Associate of Science - Radiation Protection
Aiken Technical College
Graniteville, SC05.2024
High School Diploma -
South Aiken High School
Aiken, SC06.2021
Skills
- Staff Management
- Management Training
- Business Operations Knowledge
- Team Leadership Expertise
- Training and Development
- Customer Service
Accomplishments
NJROTC Training Officer
South Aiken Marching Band Section Leader
Timeline
Crew Member
Russel's At The Hub
04.2023 - Current
Pizza Maker
Papa Johns
01.2023 - 04.2023
Assistant General Manager
Marcos Pizza
09.2021 - 12.2022
Hostess
Woodside Country Club
03.2021 - 06.2021
Cashier
Little Caesars Pizza
06.2020 - 11.2020
Cashier
Bojangles' Restaurants
03.2020 - 03.2021
Associate of Science - Radiation Protection
Aiken Technical College
High School Diploma -
South Aiken High School
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