Gabrielle Ostrander
Gaston,SC
Summary
Adept at mobile device management and fostering client relationships, I significantly enhanced accessory sales and customer satisfaction at GP Mobile LLC. My tenure as a Sandwich Artist at Subway honed my attention to detail and teamwork skills, achieving low error rates in fast-paced environments. Proven track record in surpassing sales targets through effective upselling strategies and performance optimization.
Overview
10
10
years of professional experience
Work History
Mobile Sales Expert
GP Mobile LLC.
01.2019 - 10.2024
- Contributed to a dynamic work environment by actively participating in team meetings and training sessions.
- Boosted accessory sales by showcasing complementary products alongside primary devices.
- Increased customer satisfaction by providing personalized mobile solutions and product recommendations.
- Achieved sales targets by staying updated on the latest mobile products and trends.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Educated customers on device features, benefits, and proper usage for optimal results.
- Delivered exceptional customer service for positive client experiences and repeat business.
- Balanced multiple responsibilities simultaneously, including product demonstrations, order processing, and inventory maintenance.
Sandwich Artist
Subway
09.2014 - 10.2018
- Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
- Accurately operated cash register to process customer payments.
- Greeted guests, promoted specials, and took orders.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Filled out daily shift log to record amount of food prepared, used and leftover.
- Promoted hygiene practices within the team by consistently following food safety guidelines and regulations.
- Executed sandwich artistry duties with very low occurrence of errors.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Improved order efficiency with speed and accuracy in sandwich assembly during peak hours.
- Worked effectively in fast-paced environments.
Education
High School Diploma -
Airport High School
West Columbia, SC06-2011
Skills
- Goal-Oriented
- Client Relationship Building
- Brand Awareness
- Upselling strategies
- Mobile Device Management
- Mobile Application Development
- Performance optimization strategies
- Teamwork and Collaboration
- Friendly and Helpful
- Problem-Solving
- Honest and Dependable
- Time Management
- Attention to Detail
Accomplishments
- Documented and resolved customer complaints which led to customer loyalty and retention.
- Exceeded sales goals through effectively helping with upselling merchandise.
- Successfully trained multiple sales reps in proper sales techniques resulting in higher performance in gross profit in the district.
Timeline
Mobile Sales Expert
GP Mobile LLC.
01.2019 - 10.2024
Sandwich Artist
Subway
09.2014 - 10.2018
High School Diploma -
Airport High School
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