Gabrielle Rios
Lake Worth,FL
Summary
Dedicated customer service and food service professional who genuinely enjoys creating positive experiences for both customers and team members. Experienced in improving customer satisfaction and keeping service running smoothly in fast-paced, high-volume dining environments. Known for providing friendly, attentive service, effectively upselling products, and staying organized and dependable during busy shifts. Eager to bring a positive attitude, strong work ethic, and leadership skills to a supportive company that values innovation, teamwork, and professional growth.
Overview
7
7
years of professional experience
Work History
Server/Cashier
Sicilian Oven
Palm Beach Gardens, Florida
11.2025 - Current
- Welcomed customers upon entry to create a friendly environment., answered questions, and recommended specials to increase profits.
- Provided exceptional service to high volume of daily customers.
- Operated POS terminals to input orders, split bills, and calculate totals.
Server/Counter Service Pizza Maker/Bartender
Square Peg Pizzaria
Delray Beach, Florida
08.2024 - 12.2025
- Informed customers of daily specials and signature menu items.
- Prepared drinks according to standard recipes.
- Managed table setups and maintained cleanliness throughout the restaurant.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Train Attendant
Brightline
West Palm Beach, USA
12.2019 - 09.2024
- Facilitated passenger seating, boarding, and disembarking processes, improving overall travel experience.
- Prepared food carriages with snacks and beverages prior to each journey, ensuring passenger satisfaction.
- Provided conductor with accurate headcount data from manifest, enhancing safety and operational efficiency.
Education
High School Diploma -
South Tech Academy
Boynton Beach, FL05-2015
Skills
- POS management
- Menu knowledge
- High-volume service
- Takeout operations
- Customer upselling
- Service prioritization
- Product knowledge
- Food safety standards
- Dependability
- Composure under pressure
- Patience and empathy
- Team member support
Timeline
Server/Cashier
Sicilian Oven
11.2025 - Current
Server/Counter Service Pizza Maker/Bartender
Square Peg Pizzaria
08.2024 - 12.2025
Train Attendant
Brightline
12.2019 - 09.2024
High School Diploma -
South Tech Academy