Hi, I’m
Gabrielle Rodriguez
Quitman,TX
Summary
Proven track record in enhancing customer engagement and sales at Ulta Beauty Inc., leveraging exceptional customer service and cash handling skills. Expert in fostering team collaboration and driving results through effective problem-solving and multitasking. Achieved significant improvements in client satisfaction and operational efficiency. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
2
years of professional experience
Work History
Mineola Smoke and Vape
Sales Associate
03.2024 - Current
Job overview
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Faiths Corner LLC
Groomer
03.2023 - 08.2024
Job overview
- Bathed dogs and cats to remove fleas, ticks and other skin parasites.
- Applied tick and flea preventatives following manufacture guidelines for animal safety.
- Cleaned cat and dog ears to prevent ear infections.
- Administered anal gland expression to prevent discomfort and infections in pets.
- Trimmed nails using clippers and grinders.
- Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
- Contributed to a positive workplace culture by collaborating effectively with team members and actively participating in staff meetings and events.
- Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
- Streamlined appointment scheduling for increased efficiency and improved client experience.
- Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
Ulta Beauty Inc.
Beauty Advisor
06.2022 - 03.2023
Job overview
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
- Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
- Maintained counter and display areas for cleanliness and organization.
- Developed in-depth product knowledge and kept up to date with latest trends in beauty to avail of resources and apply best practices.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
Education
Arlington Heights Fort Worth, TX
06.2021
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Outgoing Personality
- Cash Handling
- Flexible Schedule
- Verbal/written communication
- Cash Register Operation
- Stocking and Receiving
- Conflict Resolution
- Store Opening and Closing
Timeline
Sales Associate
Mineola Smoke and Vape
03.2024 - Current
Groomer
Faiths Corner LLC
03.2023 - 08.2024
Beauty Advisor
Ulta Beauty Inc.
06.2022 - 03.2023
Arlington Heights
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