Summary
Overview
Work History
Education
Skills
Timeline
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Gabrielle Rudd

Shift Lead/Barista
Klamath Falls,OR

Summary

Dynamic and customer-focused professional with exceptional service skills honed at Dutch Bros. Proven ability to enhance customer loyalty through personalized interactions and effective complaint resolution. Strong multitasking and cash handling expertise, contributing to a positive team environment and consistently ensuring customer satisfaction. Adaptable and collaborative, ready to elevate service standards.

Overview

3
3
years of professional experience

Work History

Barista

Dutch Bros
03.2023 - 03.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.

Server

Elemental Kitchen
01.2022 - 12.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.

Education

High School Diploma -

Klamath Union High School
Klamath Falls, OR
2015

Skills

Cash handling

Friendly, positive attitude

Customer service

Flexible and adaptable

Timeline

Barista

Dutch Bros
03.2023 - 03.2025

Server

Elemental Kitchen
01.2022 - 12.2022

High School Diploma -

Klamath Union High School

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