Gabrielle Sessions
Saint Augustine,FL
Summary
Dynamic Game Master with a proven track record at Game Over Escape Room, enhancing player experiences through immersive storytelling and effective customer relations. Skilled in session preparation and conflict resolution, I consistently boosted customer satisfaction by addressing in-game issues, ensuring a memorable gaming adventure for all participants.
Overview
3
3
years of professional experience
Work History
Game Master
Game Over Escape Room
St. John’s Fl
02.2025 - Current
- Explained company policies, game rules and safety requirements.
- Kept game and party rooms clean and neat for next guests.
- Communicated clearly and on-time to share clues and direct game actions.
- Watched guests closely to maintain current understanding of gameplay.
- Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
- Analyzed player feedback to identify areas for improvement in overall gaming experience.
- Educated new players on game rules, mechanics, and strategies, enabling them to fully enjoy their gaming experience.
- Enhanced player experience by creating immersive storylines and engaging game content.
Receptionist
Coastal Radiance Aesthetics
Saint Augustine, FL
01.2023 - 01.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
Education
No Degree -
SLVS
Saint Augustine, FLSkills
- Customer relations
- Voice acting
- Storytelling expertise
- Customer service expertise
- Session preparation
- Basic repair skills
- Social media promotion
- Game running
Timeline
Game Master
Game Over Escape Room
02.2025 - Current
Receptionist
Coastal Radiance Aesthetics
01.2023 - 01.2025
No Degree -
SLVS