Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle-veida Lotter

Middletown,CA

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

12
12
years of professional experience

Work History

Server

Bravo Cucina Italiana
08.2024 - Current
  • Deliver exceptional customer service by effectively communicating menu options and specials.
  • Manag multi-table sections, ensuring timely order taking and accurate delivery of food and beverages.
  • Assist in training new servers on restaurant policies, procedures, and service techniques.
  • Process payments accurately using point-of-sale systems, ensuring smooth transaction flow.
  • Resolve guest complaints promptly to maintain high levels of satisfaction and repeat business.
  • Work with POS system to place orders, manage bills, and handle complimentary items.

Server/Head Bartender

Olive Graden
01.2014 - 12.2021
  • Maintained knowledge of menu items and specials, effectively upselling to enhance guest experience.
  • Collaborated with team members to streamline service processes, improving overall workflow in busy shifts.
  • Supported inventory management by tracking supplies and notifying management of low stock levels.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Crafted innovative cocktails and beverages to enhance customer experience.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.

Education

High School Diploma -

Radford High School
Honolulu,HI

Skills

  • Customer service
  • Verbal and written communication
  • Office administration
  • Organization
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Strong work ethic

Timeline

Server

Bravo Cucina Italiana
08.2024 - Current

Server/Head Bartender

Olive Graden
01.2014 - 12.2021

High School Diploma -

Radford High School

Similar Profiles

CREATE PROFILE