Gabrielle Vincent
Albuquerque
Summary
Dedicated retail professional with expertise in customer service, cash handling, and store operations. Committed to enhancing customer experiences and driving sales through effective communication and team leadership.
Overview
4
4
years of professional experience
Work History
Sales Associate
Purlife
Albuquerque, NM
06.2025 - 09.2025
- Assisted customers in product selection and provided tailored recommendations.
- Maintained organized merchandise displays to enhance customer experience.
- Processed transactions accurately using point-of-sale systems.
- Monitored inventory levels and assisted in restocking shelves as needed.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Lead Keyholder
Everest Cannabis Co
Albuquerque, NM
01.2024 - 04.2025
- Led daily sales operations, ensuring exceptional customer service and product knowledge.
- Trained new staff on operational processes and effective sales techniques.
- Managed inventory levels, coordinating with suppliers to maintain optimal stock availability.
- Monitored compliance with state regulations regarding cannabis sales and customer transactions.
- Collaborated with management to streamline checkout processes, enhancing efficiency and customer satisfaction.
- Completed store opening and closing procedures.
Assistant Manager
Dank Smoke & Grocery
Albuquerque, NM
03.2023 - 01.2024
- Trained new staff on customer service protocols and store management systems.
- Supervised daily operations ensuring compliance with company policies and procedures.
- Coordinated scheduling for team members, improving operational efficiency and coverage.
- Resolved customer inquiries and complaints, fostering positive shopping experiences.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Sales Lead Keyholder
Natural RX
Albuquerque, NM
05.2021 - 02.2023
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Utilized expert product knowledge to assist customers in making informed purchasing decisions.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Collaborated with store management to strategize on sales initiatives and drive overall revenue growth.
- Streamlined opening and closing procedures as integral member of store staff.
Education
Bachelor of Science - Psychology
University of New Mexico
Albuquerque, NM12-2027
High School Diploma -
Capital Area School For The Arts
Harrisburg, PA06-2016
Skills
- Customer service
- Reliable and punctual
- Cash handling
- POS system operation
- Professional demeanor
- Retail store operations
Timeline
Sales Associate
Purlife
06.2025 - 09.2025
Sales Lead Keyholder
Everest Cannabis Co
01.2024 - 04.2025
Assistant Manager
Dank Smoke & Grocery
03.2023 - 01.2024
Sales Lead Keyholder
Natural RX
05.2021 - 02.2023
Bachelor of Science - Psychology
University of New Mexico
High School Diploma -
Capital Area School For The Arts