Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gabrielle Waller

Current Pharmacy Tech (NC)
Bland,VA

Summary

Proven Pharmacy Technician with a track record of enhancing workflow at Food City Pharmacy by implementing efficient medication dispensing and inventory management. Excelled in team collaboration and problem-solving, boosting customer satisfaction. Skilled in data entry and confidentiality, adept at multitasking and maintaining composure under pressure. Looking to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Pharmacy Technician

Food City Pharmacy
01.2023 - Current
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Entered and processed patients' prescriptions into internal system.
  • Resolved third-party billing, computer system and customer service issues.
  • Set up and modified patient profiles to include current medications and insurance details.

Host

El Patio
08.2022 - 12.2022
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Assisted managers with quickly resolving service- and food-related issues.

Waitress

Downshift Diner
02.2022 - 12.2022
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Assisted management in training new waitstaff, sharing expertise on best practices for exceptional service delivery.

Education

High School Diploma -

Bland County High School
Rocky Gap, VA
05.2001 -

Skills

Drug safety

Timeline

Pharmacy Technician

Food City Pharmacy
01.2023 - Current

Host

El Patio
08.2022 - 12.2022

Waitress

Downshift Diner
02.2022 - 12.2022

High School Diploma -

Bland County High School
05.2001 -

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Gabrielle Waller Current Pharmacy Tech (NC)