Summary
Overview
Work History
Education
Skills
References
Timeline
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Gabrielle Ward

Greenville,NC

Summary

Results-oriented professional with extensive experience in customer service and sales across retail and restaurant sectors. Proven track record of exceeding customer expectations and enhancing sales performance. Strong communication skills and a commitment to delivering exceptional service.

Overview

4
4
years of professional experience

Work History

Sales Associate

Ulta Beauty
11.2024 - Current
  • Assisted customers in selecting beauty products and providing personalized recommendations.
  • Maintained product displays and ensured merchandise was well-stocked and organized.
  • Processed transactions accurately using point-of-sale systems for customer purchases.
  • Collaborated with team members to create a welcoming and engaging store environment.
  • Handled customer inquiries and resolved issues to enhance shopping experience.

Waitress

Pineapple Cafe
07.2024 - 07.2025
  • Provided exceptional customer service in a busy café environment.
  • Handled cash register operations and processed payments seamlessly.
  • Resolved customer inquiries and concerns with professionalism and care.
  • Trained new employees to perform duties.
  • Maintained cleanliness of dining area and service stations throughout shifts.

Waitress

Big Boss Burritos
05.2024 - 07.2024
  • Collaborated with kitchen staff to ensure timely food delivery.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Assisted other wait staff members in times of heavy customer traffic.

Team Leader/Supervisor

Cold Stone Creamery
03.2022 - 12.2022
  • Supervised team members to ensure efficient preparation and service.
  • Trained new staff on company policies and customer service standards.
  • Managed inventory levels to maintain product availability and freshness.
  • Assisted in resolving customer complaints to enhance satisfaction and loyalty.
  • Facilitated team meetings to discuss goals, performance, and workplace issues.

Education

Associate's Degree -

College of The Albemarle
Elizabeth City, NC
05-2025

High School Diploma -

Camden County High School
Camden, NC
05-2025

Skills

  • Customer service
  • Team collaboration
  • Sales strategies
  • Visual merchandising
  • Point-of-sale operations
  • Inventory management

References

References available upon request.

Timeline

Sales Associate

Ulta Beauty
11.2024 - Current

Waitress

Pineapple Cafe
07.2024 - 07.2025

Waitress

Big Boss Burritos
05.2024 - 07.2024

Team Leader/Supervisor

Cold Stone Creamery
03.2022 - 12.2022

Associate's Degree -

College of The Albemarle

High School Diploma -

Camden County High School