Gabrielle Wells
Providence,RI
Summary
Dedicated Social Services Coordinator with strong communication skills and a focus on relationship building. Experienced in managing client cases, coordinating outreach programs, and facilitating access to essential resources for community members.
Overview
2
2
years of professional experience
Work History
Retail Sales Third Key Holder
Snipes Inc.
Providence, RI
09.2024 - Current
- Assisted customers with product selection, delivering exceptional service.
- Resolved customer complaints promptly, fostering positive experiences and customer loyalty.
- Collaborated with team members to meet daily sales targets.
- Trained new staff on company policies and sales techniques, enhancing team readiness.
- Maintained store cleanliness and upheld visual standards to create inviting shopping environment.
Social Services Coordinator
The Salvation Army Community Center
Providence, RI
10.2023 - Current
- Coordinated community outreach programs that connected families and individuals to essential support services.
- Provided information, referrals, and assistance in accessing food, housing, and transportation resources.
- Facilitated access to social services and resources for clients at the center.
- Communicated with clients to assess needs and provide support.
- Cultivated partnerships with local organizations to improve resource sharing and access for clients.
- Managed client case files while ensuring confidentiality and precise documentation practices.
- Supervised volunteers in food pantry operations, ensuring consistent food assistance for clients four times weekly.
Education
Bachelor of Science - Criminal Justice
Virginia State University
Petersburg, VA05-2023
Skills
- Sales & Customer Engagement Techniques
- Effective communication
- Relationship Building
- Staff Training & Development
- Community outreach
- Case Management/ Documentation
Timeline
Retail Sales Third Key Holder
Snipes Inc.
09.2024 - Current
Social Services Coordinator
The Salvation Army Community Center
10.2023 - Current
Bachelor of Science - Criminal Justice
Virginia State University