Dedicated with a background of customer service, appointment making, problem solving, and being highly motivated. Seeking a position to greatly interact and provide for patients/customers as a trusted, bilingual, committed technician.
Overview
3
3
years of professional experience
Work History
Cashier
Tommy's Express Car Wash
03.2025 - Current
Greeted customers coming through the car wash and responded promptly to customer needs.
Welcomed customers in the vacuum area and helped determine their needs.
Operated cash register for cash, and credit card transactions with excellent accuracy levels.
Persuaded and did Sales on the car wash's best quality wash.
Kept customer areas clean and tidy to maintain professional, hygienic standards.
Maintained a clean and organized work environment, ensuring the safety of customers and employees.
Established loyal customer base through consistent quality workmanship and friendly service interactions, and having them do Google Reviews for free detail kits.
Shift Manager in Training
McDonald's
07.2022 - 02.2025
Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Trained and mentored new employees to maximize team performance.
Money Managing
Schedule Making
Customer Service
Front Desk Receptionist
Maruchi’s Dog Grooming & Boarding
01.2022 - 06.2022
Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
Scheduled, coordinated and confirmed appointments for the dogs.
Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
Enhanced overall appearance of dogs by providing regular baths, brushing, nail trimming, and ear cleaning.
Maintained a safe and hygienic work environment, ensuring the well-being of both pets and staff members.
Assisted head groomer with advanced procedures such as de-matting fur or treating skin conditions under supervision.
Demonstrated excellent communication skills when discussing specific grooming needs with pet owners before each appointment.