Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Gaby Fierro

CHANDLER

Summary

Dynamic and customer-focused professional with experience at The Keg Steakhouse & Bar, excelling in high-pressure environments. Proven ability to enhance guest satisfaction through effective communication and hospitality. Skilled in multitasking and cash handling, fostering strong customer relationships to drive repeat business. Adaptable team player committed to delivering exceptional service.

Overview

1
1
year of professional experience

Work History

Host

The Keg Steakhouse & Bar
09.2024 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Sales Associate

World Market
04.2024 - 01.2025
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Perry High School
Gilbert, AZ
05-2025

Skills

  • Customer service
  • Team collaboration
  • Multitasking proficiency
  • Effective time management

Accomplishments

Studying 4 years of American Sign Language, I have acquired the seal of biliteracy. I also participated in the art seal, gaining it after accomplishing 100+ hours of volunteer work for my school.

Timeline

Host

The Keg Steakhouse & Bar
09.2024 - Current

Sales Associate

World Market
04.2024 - 01.2025

Perry High School