Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Adhered to strict HIPAA guidelines to protect patient privacy.
Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
Behavioral Therapist
Gateway Pediatric Therapy
02.2021 - 07.2021
Maintained detailed documentation of client progress, communicating updates regularly to supervisory staff and relevant stakeholders.
Reduced challenging behaviors by conducting functional behavior assessments and developing appropriate interventions.
Trained parents and caregivers in behavior management strategies, empowering them to support their child's growth at home effectively.
Trained caregivers in ABA strategies to promote consistency and generalization of skills across settings.
Medical Assistant
Medical Manor
11.2020 - 02.2021
Obtained client medical history, medication information, symptoms, and allergies.
Sanitized, restocked, and organized exam rooms and medical equipment.
Collected and documented patient medical information such as blood pressure, weight, EKG, Vitals, blood draws and TB Tests.
Verified patient insurance coverage and collected required co-payments.
Patient Transportation
Beaumont Hospital
11.2018 - 11.2020
Validated patient's identities based on established department protocol (HIPAA)
Excelled in a fast-paced environment by multitasking effectively, managing multiple patient transportation requests simultaneously while maintaining high levels of accuracy and professionalism.
Ensured patient safety by adhering to strict protocols during transportation and utilizing proper lifting techniques.
Trained new employees on proper procedures and protocols, enhancing overall team performance.