Gael Olmedo
Summary
Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
2
2
years of professional experience
Work History
Event Staff Member/ Manager
PSQ Productions
10.2021 - Current
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Greeted guests and welcomed patrons in support of company service policy.
- Monitored operations by writing daily reports and maintaining accurate sales records.
Customer Service Cashier
Wingstop
01.2022 - 03.2022
- Resolved customer complaints and maintained clean and tidy checkout area.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Processed customer orders and accurately handled payment transactions.
Education
Bachelor of Arts - Psychology
California State University - Fullerton
Fullerton, CA2026
High School Diploma -
Hector G. Godinez
Santa Ana, CA06.2021
Skills
- Emergency Situations
- Providing Feedback
- Customer Inquiries
- Staff Assistance
- Event Supervision
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Cashier
Wingstop
01.2022 - 03.2022
Event Staff Member/ Manager
PSQ Productions
10.2021 - Current
Bachelor of Arts - Psychology
California State University - Fullerton
High School Diploma -
Hector G. Godinez
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