Summary
Overview
Work History
Education
Skills
Timeline
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Gage Cole

Provo,UT

Summary

Easy to talk to, hardworking person with a years of meaningful patient relations, A full-time return missionary. Eagle Scout. Passionate about the medical field, and I'm motivated to learn new skills and challenge myself.

Overview

8
8
years of professional experience

Work History

Donor Center Specialist

Grifols Biomat USA
05.2024 - Current
  • Enhanced customer satisfaction by providing timely and accurate information on center programs and services.
  • Improved center efficiency by streamlining processes and implementing effective organizational strategies.
  • Developed and delivered engaging presentations to promote center services, resulting in increased program enrollment.
  • Collaborated with team members to create a welcoming environment for all visitors, promoting a positive experience at the center.

Donor Center Technician Are Lead

Grifols BiomatUSA
01.2021 - Current
  • Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
  • Contributed to increased donation rates by effectively educating donors on the importance of regular donations.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Increased team productivity by implementing streamlined processes and effective communication strategies.

Donor Center Technician

Grifols Biomat USA
09.2020 - Current
  • Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
  • Identified and traced quality control issues impacting laboratory results.
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.

Donor Center Technician

Grifols Biomat USA
09.2020 - 05.2022
  • Set up, maintained and verified sterility of lab equipment and tools.
  • Maintained strict aseptic fields when collecting biological samples, minimizing staff, and patient infection risks.
  • Specialized in conducting [Type] tests with accuracy and precision.

Crew Worker

Hibachi & Company
07.2017 - 05.2018
  • The Most important position i worked at hibachi was front line cashier
  • Every day I would work with hundreds of customers, to make sure they were satisfied.

Crew Worker

Wendy's
02.2016 - 07.2017
  • While working at Wendy's I worked the front lines
  • I worked cash register, sandwich making, salad making, dishes, and Drive-thru
  • I was constantly talking working with people of different backgrounds, and making sure that customer satisfaction was priority #1.

Education

High School Diploma -

Fuquay Varina High School
Varina, NC

Skills

  • Problem-solving, Multitasking
  • Health Administration
  • Safety Regulations
  • Patient Relations
  • Critical Thinking
  • Effective Listening

Timeline

Donor Center Specialist

Grifols Biomat USA
05.2024 - Current

Donor Center Technician Are Lead

Grifols BiomatUSA
01.2021 - Current

Donor Center Technician

Grifols Biomat USA
09.2020 - Current

Donor Center Technician

Grifols Biomat USA
09.2020 - 05.2022

Crew Worker

Hibachi & Company
07.2017 - 05.2018

Crew Worker

Wendy's
02.2016 - 07.2017

High School Diploma -

Fuquay Varina High School

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Gage Cole