Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Work History
Sales Associate
2 Months
SUBWAY®Restaurants | 05.2026 - Current
Delivered exceptional customer service by assisting guests and addressing inquiries promptly.
Operated point-of-sale systems to process transactions accurately and efficiently.
Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
Assisted in inventory management by restocking supplies and monitoring product freshness.
Resolved customer complaints effectively, contributing to improved satisfaction ratings.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Lifeguard
6 Months
Kalahari Resorts Sandusky | 11.2025 - 05.2026
Monitored pool activities to ensure guest safety and compliance with safety regulations.
Responded swiftly to emergencies, executing rescue techniques and administering first aid as needed.
Conducted regular safety inspections of pool area and equipment, identifying potential hazards for immediate resolution.
Lifeguard
1 Year 5 Months
Cedar Point, Sandusky OH | 06.2024 - 11.2025
Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Monitored safety of guests in and around swimming pool.
Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
Lifeguard
2 Years 2 Months
Splash zone, Oberlin OH | 06.2021 - 08.2023
Attentively monitored swimmers to identify distress.
Responded to emergency situations in a timely, efficient manner.
Provided friendly customer service to guests and addressed concerns.
Monitored pools and surrounding areas for adherence to safety protocols.
Sandwich Artist
2 Months
Subway, Vermillion OH | 06.2020 - 08.2020
Prepared and assembled sandwiches according to customer specifications, ensuring quality and freshness.
Upsold additional menu items while providing exceptional customer service to enhance guest experience.
Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.