Gage Miller
Springfield,MA
Summary
Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Store Leader
Kamaya LLC Subway
Springfield, MA
02.2019 - Current
- Managed most aspects of store operations including staff training, inventory records and bank deposits
- Provided feedback on performance of staff members through regular appraisals.
- Ensured compliance with health and safety regulations in the workplace.
- Empowered employees to independently handle routine customer concerns and coordinate cross-functional solutions for complex issues.
- Assisted customers with product selection based on their individual needs.
- Inspected deliveries to verify quality standards before stocking shelves.
- Resolved customer service issues to ensure customer satisfaction.
Line Cook
Brewmasters tavern
Williamsburg, MA
03.2016 - 09.2018
- Cooked multiple orders simultaneously during busy periods.
- Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
- Operated fryers and ovens according to instructions to maintain safety and food quality.
- Handmade multiple dressings, desserts, and bread doughs in accordance to the kitchens needs
- Followed proper food handling methods and maintained correct temperature of food products.
- Cleaned food preparation areas, cooking surfaces, and utensils.
- Performed basic knife skills such as dicing onions or slicing meats.
- Kept stations stocked and ready for use to maximize productivity.
Grill Cook
McDonald's
Easthampton, MA
02.2016 - 09.2017
- Made sure that all orders were filled in an accurate and timely manner.
- Followed proper sanitation procedures during food preparation and storage.
- Cleaned and organized grilling area, stocked supplies, and prepared food items to order.
- Ensured all food was cooked to the correct temperature as per health code regulations.
- Kept work area clean at all times by sweeping floors, wiping down counters, tables with sanitizer solution and washing dishes, utensils properly after each shift.
- Performed closing duties such as organizing leftovers into containers for refrigeration or disposal, cleaning grills, and emptying grease traps.
- Operated fryers and grills according to instructions to maintain safety and food quality.
- Grilled various cuts of meat and seafood items to meet customer specifications and food handling standards.
Education
GED -
Easthampton High School
Easthampton, MA06-2014
Skills
- Employee Engagement
- Promotions Planning
- Team Management
- Cash Management
- Time management
- Customer Service
- Inventory Management
- Multitasking and Organization
- Store Opening and Closing
- Stock Replenishment
- Bank and Safe Deposits
- Delegating Work
- Flexible Schedule
- Employee Coaching
Timeline
Store Leader
Kamaya LLC Subway
02.2019 - Current
Line Cook
Brewmasters tavern
03.2016 - 09.2018
Grill Cook
McDonald's
02.2016 - 09.2017
GED -
Easthampton High School