Gage Thompson
Fort Myers,FL
Summary
My goal is to utilize my skills and knowledge to provide value and be an asset for the team while continuing to grow personally and professionally. I'm highly adaptable, ready to learn, and looking to build myself into a highly capable individual.
Overview
5
5
years of professional experience
Work History
Fire Alarm Technician
Gulf Coast Fire And Security
09.2023 - 02.2024
- Enhanced fire safety in various facilities by installing and maintaining fire alarm systems.
- Performed thorough inspections of fire alarm systems, ensuring proper functioning and code compliance.
- Diagnosed and repaired complex issues with fire alarm equipment, contributing to a safer environment for occupants.
- Streamlined processes by creating detailed documentation of all work performed on fire alarm systems.
Restaurant Busser/Food Runner
Roosters Bar And Grill
06.2023 - 08.2024
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Assisted servers in managing their sections effectively, providing timely water refills and service.
- Supported the overall dining experience by setting up tables with appropriate silverware, and glassware.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
Game Master
Baffled Escape Rooms
01.2020 - 09.2023
- Facilitated seamless gameplay experiences, ensuring timely updates and server maintenance.
- Boosted customer satisfaction by effectively addressing and resolving in-game issues and disputes.
- Developed creative solutions for unique customer requests, fostering a positive environment.
- Provided routine facility maintenance and cleaning
Education
High School Diploma -
Cypress Lake High School
Fort Myers, FL06.2019
Skills
- Customer Service: Expert in providing welcoming and efficient service, resolving customer issues with empathy
- Communication: Strong verbal and written skills for clear customer and team interactions
- Organizational Skills: Proficient in multitasking, scheduling, and managing time for smooth operations
- Sales & Promotion: Effective in customer sales, with a keen ability to understand and meet customer needs
- Technician Skills & Experience: Proficient in rapidly learning and applying new technician-based skills in field operations
- Technical Proficiency: Skilled in computer software and Microsoft Office Suite for task management and reporting
- Problem-Solving: Quick and effective at resolving issues, ensuring customer satisfaction
- Adaptability: Flexible, with a rapid learning curve for new systems in dynamic environments
State
FL
City
Fort Myers
Timeline
Fire Alarm Technician
Gulf Coast Fire And Security
09.2023 - 02.2024
Restaurant Busser/Food Runner
Roosters Bar And Grill
06.2023 - 08.2024
Game Master
Baffled Escape Rooms
01.2020 - 09.2023
High School Diploma -
Cypress Lake High School
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