Gail Fredricks
NJ
Summary
Results-driven professional with a solid track record of delivering quality work, with a focus on effective communication, problem-solving, and adaptability to ensure successful project outcomes and client satisfaction. Passionate about continuous learning and professional development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Server
Trap Rock Restaurant & Brewery
06.2023 - Current
- Extensive menu knowledge to enhance customer experience through recommendations
- Increased revenue generation through targeted sales strategies for high value menu items
- Work in collaboration with restaurant leadership to develop and implement proven strategies for customer satisfaction and feedback.
- Managing assigned sections of 30+ patrons in a fast-paced environment ensuring organization and client retention
Owner, Dog Walker
Gail's Waggin' Tails
01.2023 - Current
- Led startup and creation of operational procedures and workflow planning
- Promoted business on social media platforms to maximize brand identity and generate revenue
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments
- Implemented successful physical and digital marketing strategies to engage new clients
- Management of billing and accounts payable via multiple income streams, ensuring financial viability
Account Manager
456 Growth Media
01.2022 - 12.2022
- Managed brand budgets and activations, including pitching, coordinating, and invoicing influencer campaigns
- Collaborated with junior account managers and sales team to onboard new brands and maintain relationships
- Updated CRM daily to ensure timely deliverables and transparency in operations
- Developed collaborative strategies to up-sell growing brand clients and achieve monthly sales goals.
- Created marketing briefs and guidelines to ensure consistency in brand voice and drive sales
Project Manager
CEG Agency
02.2020 - 12.2021
- Managed organic and paid social campaigns for over 50 brands, driving traffic and sales through strategic crossposting and trend analysis
- Exceeded performance benchmarks by coordinating influencer, paid media, and affiliate partnerships to optimize monthly budgets
- Executed digital and social media campaigns with a total budget exceeding $20 million
Brand & Talent Coordinator
CEG Agency
01.2019 - 01.2020
- Managed phone communications and executed general administrative tasks efficiently
- Coordinated social media post schedules for talent and brands
- Conducted research to enhance social media strategies and content planning
- Collaborated with brands and influencers to arrange sponsored posts effectively
Operations Coordinator
Extensis Group
08.2017 - 06.2018
- Developed strategic client training programs to enhance platform navigation skills
- Documented client interactions promptly in CRM and Workflow Management System
- Conducted weekly assessments to deliver actionable feedback for client training improvement
- Assisted with testing and implementing HRIS upgrades, escalating issues as needed
Education
B.A. - COMMUNICATION, JOURNALISM
KEAN UNIVERSITY
01.2017
ASSOCIATES OF LIBERAL ARTS -
UNION COUNTY COLLEGE
01.2013
Skills
- Effective communication
- Customer service and support
- Project management and coordination
- Client relationship management
- Salesforce proficiency
- Scheduling and time management
- Google Workspace and Microsoft Office
Certification
MIT Sloan Digital Marketing Analytics
Languages
Spanish
Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Server
Trap Rock Restaurant & Brewery
06.2023 - Current
Owner, Dog Walker
Gail's Waggin' Tails
01.2023 - Current
Account Manager
456 Growth Media
01.2022 - 12.2022
Project Manager
CEG Agency
02.2020 - 12.2021
Brand & Talent Coordinator
CEG Agency
01.2019 - 01.2020
Operations Coordinator
Extensis Group
08.2017 - 06.2018
B.A. - COMMUNICATION, JOURNALISM
KEAN UNIVERSITY
ASSOCIATES OF LIBERAL ARTS -
UNION COUNTY COLLEGE
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