Summary
Overview
Work History
Education
Skills
Timeline
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Gail Ramkissoon

Valley Stream

Summary

Dedicated Customer Service Representative with experience in ensuring smooth daily operations and client satisfaction. Proven ability to establish and maintain excellent communication and relationships with customers. Eager to join a new team of people, and assist them as a dedicated and passionate team member.

Overview

8
8
years of professional experience

Work History

Front Desk Coordinator

Metro Physical And Aquatic Therapy
06.2024 - Current
  • Greeted visitors and customers upon arrival, offered assistance, and handled all scheduling.
  • Facilitated effective communication between clients, guests, and internal staff by serving as a central point of contact.
  • Ran end-of-day reports and batches and notified staff of necessary corrections and resolutions.
  • Assisted in training new staff members on front desk procedures and company policies.

Sales Associate

Dees Nursery and Florist
10.2021 - Current
  • Performed daily store opening and closing duties, ensuring that all store policies were followed
  • Maximized store space and visibility through effective store layout and design
  • Assisted with event planning and execution, resulting in successful and well-attended events
  • Created new design concepts to different social media platforms

Internship

Town of Hempstead Conservation and Waterways
06.2021 - 08.2021
  • Monitored environmental conditions to ensure optimal growing conditions at the Conservation and Waterways greenhouse
  • Created and maintained partnerships in the community through social media and community events
  • Managed the company's social media accounts, resulting in an increase of followers and community engagement

Deli Clerk

Foodtown
07.2017 - 03.2020
  • Managed the daily operations of the deli counter, ensuring all tasks were completed on time and within budget
  • Maintained accurate records of all food items, including inventory levels and expiration dates

Education

B.A. - Environmental Studies

Queens College
05.2020

M.A. - Sustainability

Hofstra University
05.2021

Skills

  • Adaptability
  • Communication Skills
  • Effective Time Management
  • Leadership and Teamwork
  • Analytical Skills
  • Administrative support

Timeline

Front Desk Coordinator

Metro Physical And Aquatic Therapy
06.2024 - Current

Sales Associate

Dees Nursery and Florist
10.2021 - Current

Internship

Town of Hempstead Conservation and Waterways
06.2021 - 08.2021

Deli Clerk

Foodtown
07.2017 - 03.2020

M.A. - Sustainability

Hofstra University

B.A. - Environmental Studies

Queens College

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Gail Ramkissoon