Gailyn Burnell
Greensboro,NC
Summary
A confident and adaptable team player with hands-on experience in customer service, culinary roles, and direct sales. She thrives under pressure while continuously seeking self-improvement and team success. Known for delivering exceptional service with a smile, strong communication skills, and a positive, can-do attitude. Passionate about contributing to a welcoming experience and always ready to make the team the best it can be!
Overview
5
5
years of professional experience
Work History
Sales Associate
Sunglass Hut - Luxottica
01.2025 - Current
- Delivered exceptional customer service, fostering loyalty and repeat business.
- Executed visual merchandising strategies to enhance product presentation and drive sales.
- Assisted in inventory management, ensuring optimal stock levels and accurate product displays.
- Resolved customer inquiries swiftly, enhancing overall shopping experience and satisfaction.
Line Cook @ Aura Rooftop Bar
JW Marriott Hotel
05.2025 - 08.2025
- Prepared and cooked high-quality dishes according to standardized recipes and presentation guidelines.
- Managed food inventory, ensuring freshness and proper storage to reduce waste.
- Collaborated with kitchen and front of house staff to streamline food quality and improve efficiency.
- Maintained cleanliness and organization of kitchen areas adhering to health and safety regulations.
Banquet Chef
JW Marriott Hotel
02.2023 - 01.2025
- Demonstrated culinary techniques to staff, emphasizing the importance of adhering to prescribed recipes and maintaining high kitchen standards.
- Collaborated with a team to aid the executive chef in organizing and overseeing efficient kitchen operations.
- Monitored food preparation, plating, and presentation processes to enhance overall quality.
- Properly handled food, following all safety guidelines, for groups of anywhere between 10 and 275 people.
- Efficiently worked in a fast-paced work environment with a team of 10 people as well as communication with FOH team.
Canvasser
CADC-LLC
08.2024 - 08.2024
- Conducted door-to-door outreach to engage community members and promote services.
- Collected feedback from residents to improve service offerings and community engagement strategies.
- Raised awareness for key political campaigns by distributing informative materials and engaging in persuasive conversations with residents.
- Maintained a positive attitude and high energy levels throughout long hours of door-to-door outreach, contributing to team morale.
Sales Associate
VICTORIA SECRET PINK
11.2022 - 05.2023
- Maintained accurate records of customer orders and effectively handled any issues that arose during order fulfillment.
- Established strong relationships with clients by delivering high-quality customer service and resolving any concerns they had.
- Consistently maintained a clean and organized store environment to enhance the overall customer experience.
- Took responsibility for restocking shelves and efficiently processing transactions using the customer POS system.
Crew Leader
Domino's Pizza
10.2020 - 10.2022
- Acquired a comprehensive understanding of the company's product range, thereby enhancing the appeal of the store's offerings.
- Adeptly handled customer inquiries, provided timely resolutions to issues, and offered comprehensive product knowledge.
- Approached customer interactions with empathy and professionalism, delivering solutions, recommendations, and replacements when necessary.
- Effectively managed sales transactions, refunds, exchanges, and the issuance of store credit with meticulous attention to detail.
Seasonal Team Member
Target
12.2021 - 03.2022
- Followed COVID-19 sanitation and distancing rules.
- Prepared pickup and drive-up orders with efficiency and order.
- Worked the cash register for customer purchases as well as Guest Services for returns and exchanges.
- Restocked various shelves around the store with their items.
Education
Bachelor Of Business - Administration/Management
North Carolina Agricultural and Technical State University
GreensboroSkills
- Customer service
- Communication skills
- Food & guest services
- Teamwork
- Problem Resolution
- Continuous Improvement
- Leadership
- Highly motivated
- Professional attitude
- Attention to detail
Timeline
Line Cook @ Aura Rooftop Bar
JW Marriott Hotel
05.2025 - 08.2025
Sales Associate
Sunglass Hut - Luxottica
01.2025 - Current
Canvasser
CADC-LLC
08.2024 - 08.2024
Banquet Chef
JW Marriott Hotel
02.2023 - 01.2025
Sales Associate
VICTORIA SECRET PINK
11.2022 - 05.2023
Seasonal Team Member
Target
12.2021 - 03.2022
Crew Leader
Domino's Pizza
10.2020 - 10.2022
Bachelor Of Business - Administration/Management
North Carolina Agricultural and Technical State University
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